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Legends Hospitality Skyline Café Cashier in Boston, Massachusetts

Description

LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

FOR ATTRACTIONS

Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.

  • Custom narratives to guide the journey, delivered to deeply engage distinct visitor groups

  • Bold and dramatic design to push the envelope on the physical space and inspire awe and wonder

  • Re-imagined dining experiences to delight local foodies

  • Leading-edge technology and innovation to drive interactivity and create fully immersive experiences

Legends manages all operations across ticketing, special events, sponsorship food and beverage and retail for Attractions partners.

VIEW BOSTON

View Boston, which encompasses the top three floors of the Prudential Tower, will feature immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here. www.viewboston.com

THE ROLE

The Skyline Café Cashier will play a key role in delivering a seamless guest experience, handling all transactions efficiently while maintaining a high-level customer service in a fast-paced environment.

ESSENTIAL FUNCTIONS

  • Guest Interaction: Greet guests warmly, answer questions about menu items, and provide recommendations for quick bites and beverage options.

  • Transaction Processing: Operate the point-of-sale (POS) system, accurately process cash, credit, and mobile payments, and handle both food and alcohol purchases responsibly.

  • Maintain Cleanliness & Order: Keep the café counter and surrounding areas neat and stocked with food, beverages, and supplies. Restock inventory as needed. Perform opening and closing duties including clean up, product storage, and trash removal.

  • Compliance: Ensure proper ID verification when selling alcoholic beverages, adhering to all local Massachusetts alcohol serving standards.

  • Team Collaboration: Work closely with the café team to keep service flowing smoothly, restocking items, and supporting the back-of-the-house staff as needed preparing simple menu items.

  • Guest Satisfaction: Deliver quick, courteous, and professional service to ensure a memorable experience for every guest.

  • Perform other duties assigned by Food & Beverage Director and Management as needed.

    QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • All applicants must be at least 18 years of age. (21+ preferred for alcohol service)

  • Previous cashier or food service experience, preferably in a fast-casual or grab & go setting.

  • Familiarity with a POS System and basic cash handling procedures.

  • Valid TIPS Alcohol Service Certification.

  • Ability to interact with co-workers to assure compliance with company service standards.

  • Ability to multitask in a fast paced, team orientated setting, maintaining attention to detail.

  • Excellent communication and customer service skills. Fluent in English.

  • Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps.

  • Ability to work all events, including extended hours, nights, weekends, and holidays.

  • Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

  • Must meet state and local health requirements for food handlers and alcoholic beverage services.

    COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Qualifications

Skills

Preferred

  • Customer Service: Advanced

Behaviors

Preferred

  • Team Player: Works well as a member of a group

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

  • Goal Completion: Inspired to perform well by the completion of tasks

  • Self-Starter: Inspired to perform without outside help

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Licenses & Certifications

Required

  • Alcohol Awareness

Experience

Preferred

  • 1-2 year: Previous cashier or food service experience, preferably in a fast-casual or grab & go setting.
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