Red Hat is seeking a Senior Program Manager, Global Cloud Partners to lead and optimize Cloud programs, ensuring alignment with Red Hat's strategic objectives. This role focuses on driving value with Regional Cloud Providers and Global Hyperscalers through innovative programs, seamless execution, and strategic partnerships. The ideal candidate will have strong expertise in cloud operations, private offers, and cross-functional collaboration to support Red Hat’s Cloud strategy.

What you will do:

• Program Design, Documentation, and Updates:

• Design, implement, and manage Cloud programs that enhance Red Hat’s value proposition with Regional Cloud Providers and Global Hyperscalers.

• Update, manage, and maintain the Red Hat Cloud Program Guide, as well as Technical, Operations, and Implementation Guides.

• Own, manage, and publish Cloud Program Quarterly Updates, including pricing, incentives, promotions, program changes, SKU updates, and the SKU Guide.

• Work cross functionally with the Partner Engagement Experience (PEX) team, to provide Cloud Requirements that will need to be integrated into global Red Hat Partner Program, and Incentives structure and processes.

• Cloud Pipeline & Forecast Management:

• Develop Methodology for collecting Cloud Partner Forecast weekly across multiple RH systems (RH Sales Cloud +) based on metrics aligned to Cloud Annual Revenue Growth Goals

• Develop Cloud Forecast emplate that aligns with RH sales forecast template and adequately represents current Cloud Forecast across Partner, Region, Delivery Type (Console vs. Mgd Services vs. Marketplace) and Product.

• Include Renewals (incl. Private Offer).

• Align with Operations in delivering forecast to meet weekly forecast cadence.

• Cross-Functional Collaboration and Enablement:

• Work with teams across Sales, Marketing, Product, Operations, and Engineering to execute Cloud pricing, programs, promotions, and initiatives.

• Enable Regional Sales, Partner Account Managers (PAM), and Cloud Solutions Engineers (SE) with updates and training on Cloud Program changes and enhancements.

• Support large Cloud deals and private offers by facilitating coordination between Sales, Partner Leads, Business Units, and Engineering teams to expedite deal closures.

• Collaborate closely with PEX and Sales Operations to support program implementations that enable management of our royalty-based business

• Data-Driven Insights and Operational Excellence:

• Leverage data to identify opportunities to enhance the Cloud pipeline and revenues across Console, managed cloud services (AWS ROSA & Microsoft ARO), and Cloud Marketplaces (Public and Private).

• Troubleshoot and resolve issues related to Cloud programs, including billing, invoicing, SKUs, and quotes, by liaising with appropriate teams (Sales, Alliances, Deal Desk, etc.).

• Ensure all program activities comply with Red Hat policies, regulations, and best practices, maintaining high governance and operational standards.

• Program Improvement and Promotional Activities:

• Act as a change agent to identify and implement improvements to the Cloud Program to scale with Red Hat’s Cloud strategy.

• Problem-solve to eliminate complexity in programs AND process (example: Private Offers) with a view to Speed in Execution for customer/partner cloud based deals).

• Create new motions and engagement models, where applicable, that will help drive net new growth or accelerate existing customer models.

• Facilitate promotional initiatives, including Regional Cloud and Global Hyperscaler Marketplace Private Offers, to drive pipeline growth and opportunity closures.

• External Lens – Cloud Market Facing

• Be Pro-Active in engaging both partners (Hyperscalers, Regional Cloud Providers) and customers in understanding current cloud market trends, hyperscaler strategies and therefore RH’s cloud strategy to best optimize RH customer outcomes.

• Special Projects:

• Undertake additional projects and responsibilities to align with the global Cloud Strategy.

What you will bring:

• Experience:

• Minimum of 5 years in program management or business development, preferably in technology or SaaS industries.

• Proven experience with Cloud (AWS, Microsoft Azure, Google Cloud) Private Offers (CPPO, MPPO) and AWS Marketplace Management Portal (AMMP).

• Technical Knowledge:

• Strong understanding of Cloud and SaaS operations, marketplace best practices, and private offer processes.

• Skills:

• Exceptional interpersonal and communication skills for building and maintaining relationships with internal and external stakeholders.

• Strong project management skills with a proven track record of managing complex, cross-functional initiatives.

• Results-oriented, self-motivated, and capable of thinking strategically while executing tactically.

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.

• Education:

• Bachelor’s degree in business, marketing, computer science, or a related field.

The salary range for this position is $138,850.00 - $229,040.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.