Bilingual Case Manager

Boston, MA (http://maps.google.com/maps?q=7+Boylston+Square+Boston+MA+USA+02116) • Case Management Services

Job Type

Full-time

Description

Salary Range: $48,450 - $53,295 per year paid hourly

Additional compensation for language skills is available, as this is a bilingual Spanish position.

Schedule: Monday-Friday, 7:30 AM - 3:30 PM

Job Summary:

Case Mangers work one-on-one and in small groups with guests of St. Francis House to provide resource, referral, and advocacy services. Through individualized service planning, goal setting, and coordination of care, Case Mangers help guests obtain the skills, support, and resources needed to achieve stability in key areas such as housing, income, and behavioral health.

Essential Duties:

• Provides case management services to homeless adult men and women (carry a caseload of approximately 30-35 individuals)

• Provides referral services for individual guests both internally at St. Francis House and with external agencies and resources.

• Works with guests to assess individualized needs and develop goals

• Works within a holistic care model, collaborating closely with other clinicians, psychiatrists, physicians, case managers, and support staff.

• Conducts outreach and triage to guests in communal areas of day shelter during weekly scheduled Case Manager of the Day shifts

• Actively participates in regular staff meetings, staff training programs, and supervisory sessions.

• Documents all intakes, client notes and assessments within HMIS database in a timely manner.

• Utilizes motivational interviewing and trauma informed approaches to engage guests around goals.

• Adheres to agency code of conduct.

• Performs other duties as assigned.

Requirements

• High School Diploma or Equivalent required. Further education in human service-related field preferred.

• Experience working in direct human service with vulnerable individuals and preferably adults who are experiencing homelessness.

• Lived experience of homelessness and/or recovery a plus.

• Bilingual in English and Spanish required.

SFH is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

Salary Description

$48,450 - $53,295 per year paid hourly