Description We are offering a long term contract employment opportunity for an Administrative Assistant in Boston, Massachusetts. The primary focus of this role will be on customer service within the industry, answering inbound calls, and maintaining accurate data records.

Responsibilities:

• Handling inbound and outbound calls, providing exceptional customer service

• Accurately processing customer credit applications

• Managing email correspondence with customers and internal team members

• Maintaining and updating customer credit records in a timely manner

• Utilizing Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) for data entry and communication purposes

• Scheduling appointments and managing calendars

• Monitoring customer accounts and taking necessary actions

• Collaborating with other team members to ensure smooth operations

• Continuously improving processes for better efficiency and customer service. Requirements • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

• Experience in handling inbound and outbound calls

• Strong customer service skills

• Ability to perform data entry tasks with accuracy

• Experience in managing email correspondence

• Ability to schedule appointments effectively

• Excellent communication and interpersonal skills

• Strong organizational and time management skills

• Ability to multitask and prioritize tasks effectively

• High degree of professionalism and a positive attitude

• Detail-oriented and able to work independently

• Experience working in a fast-paced, deadline-driven environment

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .