UX Program Manager Remote - USA,USA About Us SolomonEdwardsGroup, LLC (“SolomonEdwards”) is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world’s most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: The UX Program Manager will set design standards for the team and train and support the team in UX (User Experience) best practices. They will review work, provide guidance, and collaborate closely with product management and engineering. Work closely with stakeholders and hold traditional management duties — such as planning budgets and timelines, monitoring progress on deliverables, and presenting to leadership. Essential Duties: • Collaboration and communication with, and support various external product teams, to deliver the highest level of trust-building and strategic counsel help, ensuring quality and efficiency across their portfolio. • Partner with design and research leads to provide input with regard to scope, resourcing and sequencing of work for small to large projects. • Coordinate and facilitate UX activities throughout project lifecycle for a variety of initiatives. • Maintain high-level familiarity with the design system and work across product teams to evangelize the design system’s value and engagement model. • Provide operational strategy for sophisticated problems associated with a growing organization and limited design resources. • Identify team needs with regards to process, tools, documentation, and asset management; drive required changes to make sure designers are working at optimum efficiency. • Proactively assess risk, raise flags, and seek to resolve issues that come up over course of a project. • Act as liaison across client platforms, ensuring alignment and making sure that interdependencies are understood and planned for. • Supervise and continuously communicate project status with team, collaborators and senior management. • Schedule and facilitate kickoffs, internal and cross-functional design reviews, standups, retrospectives and handoffs with engineering. • Provide design enablement guidance as a strategic partner to help teams in design system adoption • Lead or collaborate with UX team leadership in key project decision-making, including requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes. • Handle project details such as meeting agendas, key decisions, action items, meeting notes and other relevant project files or reference material. • Uphold UX standards and best practices and help identify areas for improvement. Qualifications: • 7+ years as a UX/Design Producer, UX/Design Program/Project Manager, or validated experience in a product focused organization, design consultancy or creative agency. • Experience leading UX projects with various project management methodologies (Agile, Waterfall, etc.), with a passion to drive towards more Agile practices. • Familiarity with WCAG standards and how best to implement them in front-end and design practices. • Experience managing workflows, project plans and driving execution. • Experience supporting teams developing user stories and acceptance criteria. Skills and Job-Specific Competencies: • Knowledge of design process, design thinking, and user-centered design approaches. • Excellent written and verbal communication and strong meeting facilitation skills. • Ability to convey business needs through design objectives to key stakeholders. • Experience advocating for UX within groups of cross-functional collaborators. • Motivated by the potential of a growing and evolving design organization and design ops team. • Have the ability to adapt and thrive in a constantly evolving organization, showing eagerness to take on new challenges as they arise. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $75-85hr. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141832