Job Information
Labcorp Support Services Supervisor - Couriers in Boise, Idaho
Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Logistics Supervisor to join our team in Anchorage, AK.
In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".
Work Schedule: Monday to Friday, 10:00 am to 7:00 pm additional days and hours may be required as business needs
4 Days Boise 1 Day Pocatello
Work Location: Boise, ID and Pocatello, ID
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) .
Requirements:
High School Diploma required. Associate's Degree preferred.
3 years of experience in a related field
Requires a Valid Driver's License along with a clean driving record
1 year prior supervisory or leadership experience preferred
Familiarity with logistic operations as well as policies and procedures is preferred
Strong computer skills and working knowledge of Microsoft Office
Excellent communication skills; both written and verbal
High level of attention to detail with strong organizational and prioritization skills
Utilize route management software to schedule, coordinate and dispatch specimen pickups
Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
Responsible for specific service area to ensure best possible solutions for client
Achieve location productivity and expense targets while meeting customer expectations
Ensure a balance between customer response time, accuracy and cost/productivity targets
Follow standard procedures for field requests for service and dispatching calls
Problem solve and provide potential resolutions for any specimen related issue
Utilize multiple databases to process requests and inquiries
Performs a variety of administrative/clerical duties as needed
Strong critical thinking skills with the ability to make decisions in a fast paced environment
Ability to handle the physical requirements of the position
Job Duties/Responsibilities
Supervise the day to day operations of the non-technical staff for the Logistics department including Couriers, Dispatchers, Contract Workers and some remote employees
Directly supervise, train, and mentor non-technical personnel of the department
Monitor daily workflow in the lab and schedule adequate coverage
Responsible for ensuring all shifts in the department are properly staffed
Research and resolve any production errors while escalating when necessary
Engage in continuous process and service level improvements
Perform quality assurance checks to ensure efficiency and accuracy
Prepare and maintain Quality Assurance records and documents
Meet regularly with direct reports to provide coaching and feedback for their development
Responsible for administering and managing policies and procedures
Process and maintain payroll and personnel files
Perform administrative duties as needed
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to apply
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