Overview

St. Luke’s Health System in Boise, ID is seeking a Supervisor, Patient Access to join our Patient Access - Hospital Registration team.

Summary:

The successful candidate will be a working supervisor responsible for the management of day-to-day operations and coordination of department according to assigned scope. Must have the flexibility to cover shifts for callouts. This role will supervise a team of 20+ employees. If you are action oriented with a drive for process and can work independently leading a strong Patient Support Team - this role is for you.

Requirements:

• Ensures department workflows and staff development programs are implemented.

• Provides day-to-day oversight to a team of Patient Access professionals.

• Provides leadership, guidance, counseling, and continuing education to staff.

• Selects, develops, coaches, mentors, and assesses performance of staff.

• Ensures compliance of policies/practices for department and provides support for adherence.

• Performs difficult and complex duties requiring advanced techniques, extensive and diversified knowledge within specialized areas.

• Makes decisions independently and authorizes actions as needed.

• Develops solutions to a variety of complex problems.

• Assists in hiring, training, performance evaluations and disciplinary actions required with staff.

Qualifications:

• Education: Associate degree or 2 years’ experience in lieu of degree

• Experience: 4 years relevant experience in addition to education requirements

• Licenses/Certifications: None

What’s in it for you

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

Default: Location : City Boise

Category Admin/Clerical/Customer Support

Work Unit Patient Access Registration Boise Hospital Flr 1

Position Type Full-Time

Work Schedule DAY

Requisition ID 2024-92893

Default: Location : Location US-ID-Boise

Work Location : Name 190 E Bannock St, Boise, Boise Medical Center