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Perfect Plumbing, Heating and Air Customer Service Representative (Call Center) in Boise, Idaho

We are the Treasure Valley's best plumbing and HVAC company because we have the best team in the Treasure Valley: The Perfect Team™! Check out what our employees have to say about us:

Perfect is a residential service company specializing in Plumbing, Heating & Air and has been in business for almost 40 years. We are looking to bring on Call Center employee.

We here at Perfect have one of the highest rated companies in the Treasure Valley, and we truly believe it's because of our employees. This is not an overly large call center, you'd be joining a team of 5 people, where you'll feel more like family than a number. In this role you will be answering incoming calls from our customers, answering questions, scheduling appointments and sending appointment reminders. A PERFECT candidate will treat our customers how you would want your loved ones treated and if possible, put our technicians in the position to resolve any concerns in one service call. We fully train our employees, no prior knowledge of home services is necessary!

HOURS

Full time Monday-Friday

BENEFITS

  • On-site gym and wellness focused, modern facility

  • Insurance (employee and family) – health, dental, and vision plus free life insurance

  • 401 (k) with a corporate match

  • Paid time off and 8 paid holidays

  • Company events and parties for individuals and families

REQUIREMENTS

  • Ability to pass a background check and drug test

  • Proficiency in Microsoft Suites (Outlook, Word and Excel) with an ability to learn new computer system applications quickly and efficiently

  • Call center experience (preferred)

  • High school diploma or GED

We look forward to hearing from you soon!

Perfect is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state or local law.

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