AR Specialist I

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AR Specialist I

Salary

$16.15 - $18.92 Hourly

Location

Boise City Hall, ID

Job Type

Full Time Regular

Job Number

23 -07031

Department

Finance & Administration

Division

Cash Management

Opening Date

02/25/2025

Closing Date

3/11/2025 12:00 PM Mountain

• Description

• Benefits

• Questions

Summary Statement

AR Specialist I processes accounts receivable for customers. Assists with billing customers based on contracts, services rendered, or fees, applies cash receipts to appropriate revenue, handles cash, makes bank deposits, and reconciles point of sale (POS) transactions. This position works under immediate/direct supervision.

Essential Functions

• Works with the AR contracts coordinator and revenue manager to understand complex contracts, memorandums of understanding or resolutions, for details affecting receivables. Assists in accounts receivable functions including: setting up new customers, preparing calculations for billing, generating invoices in the receivable system, mailing invoices to customers, running aging reports and tracking receivable balances for timeliness and following up on past due amounts as needed. Supports requisite management review.

• Supports compliance with the city's applicable policies and regulations as it relates to assigned transactions. Prepares cash receipts or conducts cash audit for transactions processed at point of sale and miscellaneous deposit transactions, determines account coding, identifies overages and shortages. Coordinates with Treasury and/or Accounting divisions to match deposits and credit card transactions in compliance with established accounting standards. Assists with research using payment processor software to investigate credit card settlement issues and problem resolution. Fields chargeback disputes, furnishes receipts and strives to collect reimbursement for chargebacks. Applies various types of payments in the software system. Makes bank and or check deposits. Performs collection efforts on past due balances in compliance with city collections standards.

• Performs financial support by researching accounts, reconciling, correcting accrual and journal entries and tracking donations or other special payments. Fields inquiries from both external and internal customers using multiple, various software, tools and techniques.

• Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Required Knowledge, Experience, And Training

High school diploma or equivalent and some experience in accounts receivable processing, or coursework in accounting, finance, or a related field.

Knowledge of:

• accounting principles and practices

• computerized accounting systems and software.

Ability to:

• apply accounting principles to resolve problems

• use spreadsheet software at an intermediate level

• accurately perform complex mathematical calculations

• use accounting software

• prepare reports

• establish priorities and organize workload

• research and analyze data

• establish methods, procedures, and internal controls to maintain accounts receivable

• complete tasks under time constraints and strict deadlines

• maintain accurate and detailed accounting records

• reconcile complex, high volume accounts

• exercise good judgment; interpret and follow city code, policies, regulations and procedures

• recommend solutions and correct problems

• communicate effectively in the English Language at a level necessary for efficient job performance

• perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.

Preferred Knowledge, Experience, And Training

Associate’s or Bachelor’s degree in finance, accounting or related field or two years of experience in accounts receivable processing.

Governmental accounting experience.

Experience transacting admissions or sales in a high-volume POS with tendering of cash, gift cards and credit cards.

Experience with cash handling, bank deposits and bank reconciliation for cash and credit cards.

Special Requirements

Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts

While performing the duties of this job the employee is rarely lifting/carrying up to 10 pounds. Also, the employee is rarely pushing/pulling up to 10 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision. Employees will sit. Position requires hand/finger dexterity.

Working Environment

The work environment will include inside conditions.

Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

Healthcare:

• ZERO premium medical coverage option for you and your family

• Low-cost dental and vision options.

• Post-employment health savings account.

Retirement and Investment Plans:

• PERSI retirement benefits

• 401(k) or 457b pre-tax investment options with employer match.

• 457b Roth after-tax investment options with no match

WellBeing Program:

• Up to $500 cash per year for participants.

• Alternative transportation incentives.

Paid Leave – City employees receive generous paid leave:

• 10 hours of vacation per month, and this increases the longer you stay with the City

• 12 paid holidays every year

• 8 hours of sick leave per month

• 10 weeks Parental Leave

Life & Long Term Disability:

• Basic Life insurance at no cost to you

• Long Term Disability insurance at no cost to you

Other optional benefits:

• Pre-tax Flexible Spending Accounts

• Supplemental Life Insurance

• Supplemental Disability Insurance

• Tuition reimbursement

• Free local bus pass

• Corporate discount programs

• AFLAC

• Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.

Please visit our website for further details mybenefits.cityofboise.org