Administrative Assistant 2 - WEL

Posting Begin Date: 2025/01/22

Posting End Date: 2025/02/05

Category: Administration

Sub Category: Administrative Assistant

Work Type: Full Time

Location: Boise, ID, United States

Minimum Salary: 19.04

Maximum Salary: 19.04

Pay Rate Type: Hourly

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

Applications will be accepted through 4:59 PM MST on the posting end date.

The Idaho Department of Health and Welfare is seeking anAdministrative Assistant 2to work on the Administrative Support Team for the Division of Welfare providing administrative support and customer service to the division. This is a full-time position based out of the Central Office located in downtownBoise, Idaho.

This position requires performing a wide variety of administrative support functions. We are seeking self-motivated candidates who excel working both autonomously and within a team environment. This individual must possess excellent organization and communication skills, strong attention to detail skills, a high level of professionalism, and an exceptional ability to successfully coordinate and complete multiple tasks while adhering to a deadline. Punctuality and dependability are key for this position.

If you have previously applied for Administrative Assistant 2 and wish to be considered for this position, you must reapply under this announcement. Previous scores will not be used.

This position is not eligible for telework.

BENEFITS:

BEST RETIREMENT AVAILABLE IN THE NATION

We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit.

OTHER EXCELLENT BENEFITS

• 11 paid holidays

• Generous vacation and sick leave accrual beginning as soon as you start

• Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

• Medical, dental, vision insurance - incredible rates! (full-time/30+ hours per week)

• PERSI Choice 401(k)

• Deferred compensation plan

• Life insurance

• Short and long-term disability insurance

• Student Loan Forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

• Wellness programs

• Employee Assistance Program (EAP)

• Flexible Spending Accounts (FSA)

• Wide variety of training opportunities

• Some positions offer flexible hours and/or telecommuting

  EXAMPLE OF DUTIES:

• Provide professional administrative support for the Division of Welfare.

• Act as an agency liaison to other divisions and members of the public (greet customers, answer telephones and direct callers to proper party, and respond to inquiries regarding department services).

• Perform a variety of clerical support functions such as schedule and coordinate arrangements for meetings, schedule conference calls, mail distribution, file documents, and compose various types of correspondence requiring independent judgment as to content.

• Create, process, and maintain a variety of documents and administrative records containing technical information and difficult formats utilizing a variety of software.

• Compile data from different sources to generate, print and mail information to clients on an ongoing basis.

• Purchase and manage inventory of office supplies.

• Requisition equipment and software.

• Coordinate and prepare in-state and out-of-state travel arrangements and process reimbursements.

• Perform expenditure reconciliations.

• Provide technical support for conference room (video conference equipment, spider phone and cell phone functionality).

  You must possess any of the minimum/specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum and specialty qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

  MINIMUM QUALIFICATIONS:

• Good knowledge of office support functions including word processing, filing, composing a variety of business documents and reception.Typically gained by at least one year of work experience performing complex administrative, office administration, & public relations assignments such as coordinating administrative office functions, committees, special projects, & highly sensitive, confidential, and/or political issues; applying extensive knowledge of departmental programs & objectives; independently researching, compiling, & organizing materials for executives/manager's use in problem resolution. Preparing reports, handling complaints or resolving problems; composing correspondence for executive/manager on own initiative using word processing.

• Good knowledge of researching, compiling, and summarizing data for reports.Typically requires at least one year of work experience that required independent research and to compile, develop and summarize material/data for reports on a frequent basis.

• Experience i nterpreting, applying and explaining complex information such as regulations, policies or services.Typically gained by at least one year of work experience interpreting and explaining complex information such as policies, procedures, regulations, or laws. This experience included explaining discrepancies or having to explain to others how the information applied to their specific situations. Decision making was controlled by established guidelines and my work was reviewed regularly by a supervisor.

• Experience i ndependently solving problems/performing liaison activities in a work setting.Typically gained by at least one year of work experience in a setting that required that I perform problem solving and conflict resolution with dissatisfied individuals. This experience also required that I be involved in the decision-making process concerning solutions for these dissatisfied individuals.

• Experience c oordinating activities requiring complex arrangements.Typically gained by at least one year of work experience coordinating complex arrangements for at least one major activity which included two or more responsibilities such as: travel, registration, accommodation negotiations, coordinating volunteers, audiovisual support, coordinating/selecting speakers, planning meals, designing forms, publicity, and entertainment.

  SPECIALTY MINIMUM QUALIFICATIONS:

• Ability to accurately type at the rate of 50-60 words per minute.

  Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Demonstrated ability to operate in a fast-paced office environment, both independently and as a member of a team.Typically gained by 1 year working in an office setting. Please make sure your resume reflects this experience.

• Demonstrated ability to balance, coordinate, and set priorities for multiple projects with varying deadlines, or for multiple supervisors.Typically gained by 1 year working in an office setting. Please make sure your resume reflects this experience.

• Demonstrated experience with software programs such as Excel, Microsoft Office, Outlook, and SharePoint, etc.Typically gained by 1 year working in an office setting. Please make sure your resume reflects this experience.

• Demonstrated experience using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving.Typically gained by 1 year working in an office setting. Please make sure your resume reflects this experience.

  Learn About a Career with DHW (https://healthandwelfare.idaho.gov/about-dhw/dhw-careers)

  *PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

  If you have questions, please contact us at:

  Email is the quickest way to get an answer to your questions.

  (answered Monday through Friday during business hours MST)

  EMAIL: [email protected]

PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.