Come work in a fast-paced environment that offers high energy and high traffic volume with a company that is rapidly growing!

At Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. We are proud of a culture that emphasizes collaboration and empowerment. The Patient Service Coordinator will be the face of the practice and will create an extraordinary patient experience.

Responsibilities

• Perform general office and administrative duties assisting the Hearing Care Professional (HCP) with the patient process.

• Successfully utilize the scheduling system to maximize test opportunities for the office.

• Actively call current, past and potential patients through identified sources. Track and report appointment results.

• Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.

• Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.

• Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).

• Verify patient eligibility, submit insurance claims. Manage process until claim is funded.

• Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.

• Maintain a clean and welcoming office and work environment.

Qualifications

• High School diploma or equivalent is required.

• 2 years’ office experience is preferred.

• 2 years’ sales and customer service experience preferred.

• Must be proficient in MS Office.

• Willing to work flexible hours/days.

• Full-time and Part-time hours available.

• Team player with an enthusiastic and positive attitude

Beltone offers innovative hearing technology, plus superior patient care which makes us a great place to grow professionally. You can expect a wide range of excellent employee benefits that make it truly rewarding to work with us. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff.

Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Reception

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.

#LI-Beltone

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding.

By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.

The GN-owned brands that are responsible for bringing these technologies to life:

• Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing)

• Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/)

• Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/)

Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world.

If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .