The Vendor Paid Merchandise Selling Support Colleagues are responsible for all functions related to assisting customers with product selection, executing merchandise standards, and maintaining selling floor presentations for the brand or specific vendor they represent. The Vendor Paid Merchandise Selling Support Colleague is a product expert for the vendor that funds them. They support our customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean and organized shopping environment. Essential Functions Make the customer the top priority Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice Assist with maintaining and recovering the selling floor, ensuring all sizes, colors and styles are available Ensure appropriate selling floor presentation by promoting events and merchandise assortments Ensure fitting rooms are customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate area on the selling floor Exhibit friendly and helpful customer experience expectations Drive and exceed department goals by executing Macy s initiatives to actively drive the business. Maintain communication with vendors, Customer Experience Managers, Omni Operations Managers and Style Merchandise Managers for support on driving sales and event promotions Adhere to all safety and security policies and procedures Complete other customer-facing tasks as needed Regular, dependable attendance and punctuality