Our client, a leading North American Financial Services firm, is looking to add Customer Service Representatives to their Bloomington, IL team.

Description:

-The Customer Service Representatives will make calls on behalf of the field reps. They will be trying to set up annual review appointments with CURRENT customers

-Responsible for aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Calls may require research to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity.

-The appointments they are setting up are to review current policies and renewals.

Skills & Qualifications:

Customer Service experience

Microsoft Office experience

Ability to work Monday - Friday 9:00am-5:30pm CST

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.