About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The National Vice President, Custom Network Program will lead a team of Program Directors who are accountable for all aspects of delivery to clients. This executive role oversees the overall program, integrating separate deliverables into a unified Lumen perspective. The position involves C-level reporting and presentation, as well as building and maintaining C-level relationships.

The Main Responsibilities

• Lead the national program team in executing our custom networks strategy, ensuring the health of all Custom Networks contracts.

• Manage all custom network contracts, overseeing planning, forecasting, scope validation, date and milestone management, financial management, supplier management, and communications.

• Align with stakeholders and internal customers to operational targets, measure performance, assess opportunities, and drive system and process improvements.

• Ensure day-to-day health of custom networks programs, manage risks, and maintain communication with stakeholders.

• Support market expansions for Sales or Network Planning for large custom network building programs.

• Enable new custom networks programs, collaborating with Sales to set up programs for execution.

• Implement national program and project management best practices and controls with the Enterprise PMO team.

• Meet national financial targets, manage regional CAPEX and OPEX budgets, P&L, and drive cost efficiencies.

• Oversee Engineering for custom networks programs, ensuring a cohesive deployment approach.

• Implement operational best practices and objectives across deployment groups and national teams.

• Monitor KPIs, drive continuous improvement, and implement actions to achieve business objectives.

• Attract and retain top talent, providing strategic direction, mentorship, and development opportunities.

What We Look For in a Candidate

• Bachelor’s degree in Engineering, General or Business; Master’s degree preferred.

• 12+ years of experience in Program Management, with 5+ years in a senior leadership role, preferably in the Telecommunications industry.

• Track record of leading successful multi-billion-dollar deployment initiatives and driving client value.

• In-depth knowledge of network technologies and architectures.

• Strong financial and business acumen, strategic thinking, and the ability to innovate.

• Excellent communication, presentation, and stakeholder management skills.

• Proven ability to work in a dynamic environment with agility and resilience.

• Exceptional leadership and people management skills.

• PMP certification is an advantage.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$167,580 - $223,440 in these states: AR ID KY LA ME MS NE SC SD

$176,400 - $235,200 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$185,220 - $246,960 in these states: CO HI MI MN NC NH NV OR RI

$194,040 - $258,720 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 334046

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

167580

Salary Max :

258720

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.