Salary: $22.41 to 24.87, Grade 5

Terms: Full Time / Non-exempt / Full Benefits

Application Deadline: September 19, 2024

Burleigh County Benefits: Burleigh County offers a fully paid NDPERS pension plan, 95% premium paid Health Insurance coverage through BCBS of ND. We also offer $25,000 life insurance coverage and additional insurance coverage options.

About the Role: The Veterans Benefit Specialist assists the veterans of Burleigh County and their dependents in obtaining federal and state benefits to which they are entitled.

Candidate Requirements:

• Requires an Associate degree with major coursework in office support or business, public administration, social science, or related field; and two (2) years of experience performing a variety of high-level, complex customer service tasks in a professional environment.

• Preference will be given to honorably discharged veterans from the Unted States Armed Services.

• Must successfully complete accreditation training with the National Associate of County Veterans Service Officers within two (2) years form date of employment.

• Must be proficient with computer technology, including MS Office suite.

• Ability to work with diverse populations.

• Ability to remain calm and composed under stressful conditions.

• Ability to read, research, interpret and apply a complex set of laws, rules, and regulations.

• Requires a high degree of written and verbal communication skills while dealing with co-workers, clients, or the public.

• Ability to accurately and clearly complete required paperwork.

• Ability to handle multiple duties and priorities under limited supervision

• Application will be subject to a post offer civil and criminal background check.

Essential Job Duties:

• Assist clients with preparation of application forms for pension, compensation, education benefits, medical care, VA home loans, state loans and grant, state combat veteran bonuses, and other programs and benefits.

• Interview veterans, dependents, and others to determine needs and eligibility for the benefits and services; obtain information and supporting documents needed to prepare completed claims packages.

• Assist Veterans and dependents in resolving problems with benefit granting agencies.

• Apply for benefits through the North Dakota Department of Veterans Affairs grant and aid loan programs.

• Research records of individuals with service-connected disabilities to prepare claims for potential increase of benefits.

• Research and obtain supporting documents of veterans' secondary conditions possibly service connected to a primary condition.

• Initiate resources and referrals to other agencies providing services not available through the Veterans Service Office.

• Interpret correspondence from benefit granting agencies for recipients and assist the recipient in responding to the correspondence, which may include gathering additional documents and information.

• Provide outreach, assessments, referrals, and access needed for veterans' dependents not able to visit the office for reasons of being hospitalized or institutionalized.

• Assist veterans and dependents with documentation needed for claims or insurance and coordinate burial benefits with family and funeral home.

• Perform other duties as required and assigned.

A complete job description is available at the Burleigh County Human Resources Office.

Equal Opportunity Employer:

The employing agency does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services, and complies with the provisions of the North Dakota Human Rights Act.