Summary This position is A Developmental Transportation Operations Specialist (Motor) using a basic foundation of transportation knowledge to independently perform routine administrative and analytical work of the organization. Location of position: General Services Administration (GSA), Federal Acquisition Service (FAS), Office of Fleet Management (QMD) Zone 3, Bismarck, ND. Responsibilities This position has job functions that must be executed within a specific geographic location. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home). Positions include routine telework and remote work arrangements that are geographically specific to: Bismarck, ND area. . This position requires you to reside within one of those areas as the job requires traveling to and working at customers sites on a regular basis. This position is a developmental position duties will progress as throughout the grade levels. Major duties include, but are not limited to the following: GS 09: Receives, prepares for assignment, and assigns or delivers new replacement vehicles to assigned customer activity locations. Coordinates a vehicle rotation program by reviewing utilization patterns to achieve maximum efficiency and economy of fleet operations. With guidance participates in the initiation of vehicle procurement action on replacement and additional vehicles based on established replacement standards and consultation with using agencies. Ensures GSA-F new replacement vehicles are received, prepared for assignment, and assigned or delivered to customer locations under close guidance from higher graded specialist. Under guidance and through marshaling protocols, ensures GSA-F vehicles are prepared for transport to auction facilities or for reissue. Assists in determining vehicle repair and maintenance needs and provides initial recommendations to restore vehicles to good operating condition. Upon request and in support of senior specialist, inspects and evaluates major repairs, accident damage, high repair estimates, or complaints concerning quality and timeliness of vendors. GS 11: Evaluates both governmental and commercial partners’ compliance with regulatory, legislative and GSA-F policy requirements and guidance. Reviews, measures, and recommends improvements in practices and procedures relating to customer service, cost control, and utilization of vehicles and other resources. Analyzes program areas to identify weaknesses or opportunities for improvement. Receives, prepares for assignment, and assigns or delivers new replacement vehicles to customer locations. Provides maintenance and repair services, including body and mechanical repair, glass replacement, towing and emergency roadside services. Assists in evaluating operations to identify maintenance trends and cost reduction opportunities; addresses customer complaints and operational issues; and identifies issues with regulatory, legislative and internal policy requirements and guidance. Inspects and evaluates major repairs, accident damage, high repair estimates, or complaints concerning quality and timeliness of vendors. Requirements Conditions of Employment US Citizenship or National (Residents of American Samoa and Swains Island) Meet all eligibility criteria within 30 days of the closing date Meet time-in-grade within 30 days of the closing date, if applicable Register with Selective Service if you are a male born after 12/31/1959 Must have Valid State Drivers License If selected, you must meet the following conditions: Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch. Undergo and pass a background investigation (Tier 2 investigation level). Serve a one year probationary period, if required. Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Have a valid driver's license Qualifications For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-09 salary range starts at $59,966 per year. GS-11 salary range starts at $72553.00 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. The salary shown in this announcement includes locality pay. Salary will be determined once the selectee's duty location has been established. To view current locality rates, visit - https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2023/general-schedule Individual Occupational Requirements: Undergraduate and Graduate Education: Major study - accounting, business administration, business or commercial law, commerce, economics, engineering, finance, industrial management, statistics, traffic management, transportation, motor mechanics, nautical science, marine affairs, marine engineering, marine transportation, or other fields related to the position. Or Specialized Experience: This experience must have demonstrated knowledge of fleet operations; familiarity with Federal, State, and municipal regulations governing the use of transportation vehicles; and the maintenance of inventories and cost computations. In addition to meeting the Individual Occupational Requirements: To qualify at the GS-09, you must possess one of the following: One year of specialized experience equivalent to the GS-07 level or higher the federal service. Specialized experience is experience performing routine assignments pertaining to a fleet of government-owned or commercial motor vehicles. This experience must have included: inputting and/or maintaining data on fleet vehicles in an automated system; answering routine inquiries and providing assistance to fleet customers/clients; assisting with identifying customers vehicle requirements; researching and and/or analyzing fleet operations reports. OR A Master’s degree or equivalent graduate degree OR have completed two full years of progressively higher-level graduate education leading to such a degree, with a major in accounting, business administration, business or commercial law, commerce, economics, engineering, finance, industrial management, statistics, traffic management, transportation, motor mechanics, nautical science, or other fields related to the position. OR Combination of graduate level education and appropriate experience that together meet the qualification requirements of this position. To qualify for the GS-11 you must possess one of the following: One year of specialized experience at the GS-09 level or higher in the federal service. Specialized experience is experience assisting in managing, purchasing, operating, and/or maintaining a fleet of government-owned or commercial motor vehicles. This experience must have included: maintaining data on fleet vehicles in an automated system; answering inquiries from and providing assistance to fleet customers/clients; identifying customers' vehicle requirements; researching and/or analyzing fleet operations. OR A Ph.D. or equivalent doctoral degree or have successfully completed 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Your major study must be in one of the following areas: accounting, business administration, commerce, economics, finance, industrial management, statistics, traffic management, transportation, motor mechanics, or other fields related to the position. OR Combination of graduate level education and appropriate experience that together meet the qualification requirements of this position. If qualifying based on education, applicants must submit a copy of their college or university transcript(s) by the closing date of announcements to verify qualifications. If selected, an official transcript will be required prior to appointment. Education Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional Information Bargaining Unit Status: This position is eligible for the bargaining unit. On a case-by-case basis, the following incentives may be approved: Recruitment incentive if you are new to the federal government Relocation incentive if you are a current federal employee Credit toward vacation leave if you are new to the federal government Additional vacancies may be filled from this announcement as needed; through other means; or not at all. If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants. GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and Fostering a work environment where all employees, customers and stakeholders feel respected and valued. Our commitment is: Reflected in our policies, procedures and work environment; Recognized by our employees, customers and stakeholders; and Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.