Job Description

Job Description:

Become part of Essentia's accomplished team where our mission guides us every day: We are called to make a healthy difference in people’s lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve.The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned.

Education Qualifications:

Key Responsibilities:

• Supports and assists providers and clinical staff with administrative and select patient care tasks

• Supports patient scheduling and work queue needs as assigned

• Follows up on no-shows and works with providers to review and approve add-ons

• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals

• Chaperones exams as needed

• Administers questionnaires and documents in electronic medical record

• May perform limited patient care tasks based on training

• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Preferred Qualifications:

• Customer service skills

• Ability to follow direction and perform tasks within scope of role

• Experience in healthcare or patient care experience

• Experience using electronic medical record

• Medical terminology

Licensure/Certification Qualifications:

• Basic Life Support (BLS) within 30 days of hire

• ND CNA License Preferred

Job Location: Essentia Health - Mid Dakota Bismarck Gateway Clinic

Shift Rotation: Day Rotation (United States of America)

Shift Start/End: 7:00am/5:00pm

Hours Per Pay Period: 72

Compensation Range: $15.63 - $23.45 / hour

Union:

FTE: 0.9

Weekends: No

Call Obligations:

Sign On Bonus:

Equal Employment Opportunity (EEO) at Essentia

It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.