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City of Bismarck Circulation Services Associate in Bismarck, North Dakota

This posting is for one (1) part-time position is for 16 hours/week scheduled for 3 days a week: Tuesday morning, Thursday morning, Friday morning and afternoon, and every fourth weekend.

This is a part-time position with primary duties consisting of providing direct assistance to the public at the Circulation Desk. Also assists with carrying out Circulation Department operations, handling assigned tasks, as well as general departmental functions.

Starting wage: $17.57/hour

Examples of Duties
  1. Greets patrons, listens to and understands a patrons requests, and accurately provides assistance or, if necessary, refers to the appropriate person or department.
  2. Answers the telephone courteously, accurately answers questions, and refers calls to the appropriate person or department.
  3. Checks items out to patrons, including items on hold and interlibrary loans.
  4. Shelves materials and participates in shelf maintenance, shelf reading, and organizing materials.
  5. Accepts payments for fines and fees and makes change quickly and accurately. Performs basic financial record keeping via computer and on paper. Assists with daily reconciliation of Circulation and Information Desk cash drawers as assigned.
  6. Checks in materials and handles items on hold, interlibrary loans, damaged materials, and items belonging to other libraries according to established procedures.
  7. Ensures all Circulation Services opening and closing procedures are completed accurately.
  8. Aids patrons with problem transactions and relays library policies and procedures to the public as need arises.
  9. Assists in training and providing guidance to Shelving Associates, Circulation Services Associates, and volunteers.
  10. Utilizes the circulation module of the library management software to complete circulation tasks.
  11. Assists patrons with utilizing the online catalog and library equipment, such as photocopiers and printers.
  12. Generates and processes circulation reports and notices as assigned, conducting follow up with patrons as needed.
  13. Performs other duties of a comparable level/type as required.
Minimum Qualifications

Education and experience: High school diploma or GED required. Previous work experience dealing with the public preferred.

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