Tri Energy Cooperative, a local leader in the convenience store industry, with 12 CENEX-branded locations across Bismarck, Mandan, Dickinson, Sterling, and Lincoln, seeks a dedicated and customer-focused individual to join our team as a C

ustomer Service Associate. We take pride in offering convenient and well-maintained locations that cater to the diverse needs of our valued customers.

Position Overview:

As a Cashier/Customer Service Associate, you will play a pivotal role in ensuring the highest level of customer satisfaction. Your primary responsibilities will include delivering exceptional service, processing sales transactions accurately, maintaining a well-stocked and organized store, and contributing to a clean and safe shopping environment. Your commitment to providing outstanding service will contribute to the development of repeat customers and the overall success of our operations.

Service Expectations:

• Extend a warm and welcoming greeting to every customer
• Provide exceptional service to foster repeat customer relationships
• Process sales transactions with professionalism and accuracy
• Maintain a clean, organized, and inviting store environment
• Collaborate with the team to uphold our service standards

Essential Job Duties and Responsibilities:

• Execute sales transactions according to established procedures
• Uphold a consistently high level of customer service during your shift
• Prepare food as needed using kitchen equipment, following safe handling guidelines
• Stock merchandise based on plan and management's guidance
• Perform pump maintenance as per protocols
• Assist the manager in operating various systems and equipment
• Contribute to a clean and safe store environment through regular cleaning tasks
• Ensure the gas station maintains a clean and secure atmosphere
• Embrace a flexible work schedule with the potential for additional hours

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Continuously - 66-100% - Use hands dexterously, talk or hear, prolonged periods standing and working on a cash register or related equipment
• Frequently - 34-65% - Walk, sit, stoop/kneel/crouch, climb, and lift up to 15 pounds
• Occasionally - 1-33% - Reach with hands and arms, balance, or lift up to 50 pounds
• Ability to perform repetitive movements over long periods
• Some locations may require the physical ability to lift up to 40-pound propane tanks
• This position occasionally requires working outdoors in adverse weather or temperature conditions

Qualifications:

• Prior experience in customer service (1 year preferred)
• Dependable and reliable work ethic
• Enjoyment interacting with people and collaborating in team settings
• Flexibility to adapt to changing tasks and directions

Benefits:We offer competitive compensation, a full benefit package for full-time employees, growth opportunities, training, up to $7000 in scholarships to the University of Mary, and a dynamic work environment that encourages both individual initiative and teamwork. Tri-Energy Cooperative is an equal-opportunity employer.