Our client in the healthcare industry is seeking a Release of Information Specialist to join their team. As a Release of Information Specialist, you will be part of the Release of Information Team supporting the team's efforts in interpreting and responding to requests for protected health information. The ideal candidate will have strong organizational and interpersonal skills, attention to detail, and the ability to multitask, which will align successfully in the organization.

Job Title: Release of Information Specialist

Location: Birmingham, AL

Pay Range: $ 17/hr

What's the Job?

• Process all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner and as prescribed by Iron Mountain policies and procedures. Safeguard and protect the patient’s privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and Iron Mountain policy. 25%

• Reproduce the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by the customer or Iron Mountain Record Center (i.e., fax, scan, photocopy). 25%

• Identify the status type for the request for information (walk-in, fax request, pre-payment) and enter pertinent data into the release of information tracking application. 15%

• Verify the accuracy and quality of reproduced work and data entry prior to providing information to the requestor. Ensure that work is performed in accordance with federal and state statutes. 15%

• Generate cover letters (based on the status type), pre-payment notices and invoices and mail information to the requestor. Upon receipt of payment or pre-payment from the requestor, finalize the request in the tracking application and process payment according to Iron Mountain policy. 10%

What's Needed?

• High School Diploma or GED required, Associate’s Degree preferred. R.H.I.T. desired.

• A minimum of 1-3 years of customer service experience, records management or healthcare experience required.

• Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred.

• High comfort level with computer programs and software. Proficiency with data entry functions.

• Solid oral and written communication skills.

What's in it for me?

• Competitive pay rate

• Opportunity to work in the healthcare industry

• Gain experience in records management and release of information

• Work with a supportive team

• Potential for temp-to-perm opportunity

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.