Job Family :

Patient Account Representative

Travel Required :

None

Clearance Required :

None

What You Will Do :

Under moderate supervision, the Patient Account Representative performs diverse duties related to the processing of patient accounting transactions within Patient Financial Services. This includes, but is not limited to the following: maintaining, auditing and processing charge tickets and insurance claims; data entry of changes, payments and adjustments; assisting patients with patient plans and other accounting related issues; preparing various reports; contacting third part payer about account- related issues; preparing and submitting bills for payment; and reconciling credit balance accounts in a timely manner. In addition, receives and responds to account inquiries by patient and other entities via email, fax or telephone communication. This position will be working un-coded grants and institutional accounts related to clinical trial billing.

• Reconciles all accounts in a timely manner and meets department productivity and quality review standards by contacting third party payers and following up with patients on past due claims.

• Reviews bills and insurance claims to third party payors and evaluates for accuracy.

What You Will Need :

• High School Diploma or equivalent

• Previous related work experience

• Working knowledge of medical billing

• Knowledge of medical billing terminology

What Would Be Nice to Have:

• Knowledge of Health Quest, Metric, SIS, MS Outlook

#Indeedsponsored

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.