Location: Binghamton, NY Category: Professional Posted On: Mon Jul 29 2024 Job Description:

Budget Title: Admissions Assistant (SL-2)

Salary: $49,261

Binghamton University is seeking qualified applicants for the position of Admissions Visit Coordinator working as a key member of the Undergraduate Admissions office performing duties to support a high response and service-oriented visit program for prospective students and guests. This position requires evening and weekend hours as needed to participate in visit programming activities.

Essential functions: The Admissions Visit Coordinator will assist with the following:

• Provide support for campus visit activities and operations

• Facilitate the recruitment and hiring process for tour guides for fall and spring semesters, spring break, summer, and as needed

• Create, update and maintain a tour guide schedule that covers all tours including daily visits, open houses, group visits, and private tours

• Coordinate tour guide training and development, including large training days, training documents and materials, training tours, workshops, and other training initiatives and activities

• Support a large and diverse team of student employees and volunteers. This includes building rapport and being available to respond quickly to inquiries and issues

• Monitor email and SMS inboxes and respond promptly to visit-related inquiries

• Coordinate group visits, including maintaining communication with groups and welcoming groups to campus

• Lead student employees and volunteers in creating a welcoming atmosphere for visitors upon arrival to campus

• Address accommodations requests as needed

• Manage the front desk of the Admissions Center including providing coverage as needed

• Use our CRM, Slate, to post visit opportunities, run visit-related edit queries and more

• Help identify opportunities to enhance the visit experience

  Job Requirements:

• Bachelor's Degree

• 1-3 years of experience in undergraduate admissions or a related field

• Outstanding interpersonal, communication and organizational skills

• Ability to speak with large and small groups and diverse populations

• Ability and desire to work a flexible schedule including some evenings and weekends

• Demonstrated ability to analyze and solve problems quickly and independently

• Experience working with students

• Enthusiasm, flexibility, and patience are needed for our fast-paced, fun, and collaborative environment

Preferred:

• Experience as a campus tour guide

• Experience using a CRM

• Knowledge and understanding of college recruitment and marketing

Visa sponsorship is not available for this position

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here (https://www.binghamton.edu/diversity-equity-inclusion/policies-and-procedures/title-ix-.html) .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: arobins@binghamton.edu or 607-777-3660.