Job Description

The Clinical Operations Coordinator II, RN reports to the Manager of Clinical Operations. Will work independently and collaboratively with the operational leadership and clinical staff to promote quality care and ensure consistency in clinical practices as they relate to regulatory standards, policies and procedures. In collaboration with the clinical leadership team and other departments, will provide support and appropriate direction (within scope) for patient care activities in accordance with organizational goals and objectives as advised. Is responsible for assisting with clinical quality, staff education and administrative functions. Will promote quality care and ensure consistency in clinical practices. The position is a combination of clinical (direct care) and administrative responsibilities. Will assists in developing and reviewing clinical competencies, policies and procedures, coordinating New Hire and annual clinical skills validations, providing nursing education as it relates to the best standard processes and/or evidence-based practices in Ambulatory Care, as well as actively improving the patient experience

Duties and Responsibilities:

• Provides direct patient care as needed within scope of RN license.

• Supports and coordinates flu vaccines to employees per CSMCF protocol. Provide appropriate planning and management of employee and patient flu vaccination program.

• Ensures staff are able to safely perform clinical duties by assessing their skill level within the scope of the RN and the LVN Licenses and within the scope of MA and Techs

• Conducts rounding and mentoring to clinical staff during office visits.

• Manages employee assignments to informative modules in HealthStream (online education system), RedCap and any other online informative platforms as needed. Developes clinical skills training materials. Presents educational material to employees during in-services, employee training in clinical skills, processes and procedures per CSMCF policies.

• Monitors staff compliance with professional licenses and certifications including CPR certifications; trains and coaches employees in CPR if required.

• Acquires and maintains knowledge of CSMCF infection control standards and supports and monitors clinical staff in upholding these standards. Trains employees in infection control practices as outlined in CSMCF policies and procedures.

• Performs pre-employment testing on new applicants per CSMCF policy.

• Provide support to all clinical and operations employees during regulatory audits.

• Act as a resource and encouraging partner to operations management and leaders throughout the organization.

• Assists in developing new quality initiatives and projects to improve patient care. Develop and write new policies and procedures. Develop presentations for staff education on CSMCF policies, procedures and processes.

• Develops tracer tools for employees to use in the clinical setting to supervise patient safety and adherence to organizational policies and procedures.

• Trains employees how to scribe in the clinical setting.

• Assists with abstraction projects. Audits abstraction projects to insure quality control and ensuring abstractors perform quality abstractions of patient information (i.e.: audit abstracted medical records to maintain quality standards). May assist in abstracting patient information.

• Analyzes tracks and reports on data metrics as advised. Initiates, conducts and completes a nursing improvement or performance improvement project with approved metrics.

• Supervises other employees in the department, provide feedback and counseling, complete performance evaluations, and coach and mentor if required.

Qualifications

Education:

Bachelor's of Nursing degree required. Master's degree preferred.

License/Certification:

RN California State License required.

Basic Life Support (BLS) from American Heart Association or American Red Cross required.

Experience:

Four (4) years of working experience in an acute care or ambulatory nursing setting required.

One (1) year of demonstrated expertise in nursing education required.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

Req ID : 3649

Working Title : RN, Clinical Operations Coordinator II - Nursing Clinical Support

Department : Nursing Clinical Support

Business Entity : Cedars-Sinai Medical Care Foundation

Job Category : Clinical Operations

Job Specialty : Clinical Operations

Overtime Status : EXEMPT

Primary Shift : Day

Shift Duration : 8 hour

Base Pay : $42.11 - $67.38

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.