Job Summary:

BUSINESS ANALYST (LIVEANALYTICS) INTERN

Location: Remote in the US

Division: Ticketmaster NA – Global Sales Operations

Line Manager: Manager, Analytics

Internship Terms: 9-Month Term commencing May 2025 working up to 29 hours per week

THE TEAM

Ticketmaster’s Global Sales Operations group strives to be the partner of choice for our clients. Our mission is partner with markets to empower clients with business solutions that drive and align their commercial growth with Ticketmaster. We do this through a variety of services, including, product marketing, B2B marketing, sales enablement, commercial strategy and services, and more. We advocate for our clients across the product lifecycle, building our B2B narrative across strategic priorities, from strategic planning to launch and adoption. This team serves as the glue between across sales, product, & lines of business all in service of clients.

The LiveAnalytics team is a market leading data analytics provider focused on innovation and unlocking the power of data for our clients. Some examples our product suite include prospecting models, brand affinity models, venue-selection models, season ticket retention models, pricing models and economic impact studies. The list goes on and there are more requests every day.

THE INTERNSHIP

We are seeking a highly motivated and enthusiastic Business Analytics Intern to join our team and lead us into the next phase of efficiency and innovation in the categories of Analysis, Automation, Insights, and Data Visualization. As we advance towards a more global footprint and work with hundreds of clients each month, the opportunity for someone to identify our gaps and solve for better practices is greatly needed.

THROUGHOUT YOUR TIME WITH US YOU WILL

• Gain hands-on experience working on real projects and interacting with clients.

• Learn to analyse data, create presentations, and deliver insights to internal clients.

• Develop strong communication, presentation, and writing skills.

• Enhance your storytelling skills using tools such as Microsoft PowerPoint, Excel, SQL, and Amazon Quicksight.

• Build your analytical and problem-solving skills.

• Participate in internal client meetings and presentations, and gain exposure to different industries and sectors.

• Collaborate with a team of experienced professionals and learn about the latest trends and best practices in client communications and analytics.

• Work with lead analysts and business stakeholders to gather inputs across various business and analytical sources.

• Assist in data visualization, creating presentations, and delivering insights to clients

• Extract, clean, and analyse demographic, behavioural, and transactional data.

• Develop reports and present insights that help clients improve operations and revenue.

• Build and maintain interactive dashboards using Amazon Quicksight.

• Assist in conducting market research and benchmarking for the sports and live event industry.

• Collaborate with consultants to translate data into business recommendations.

• Support ad-hoc data requests and contribute to ongoing client projects.

• Participate in client meetings and presentations.

YOU WILL PROBABLY BE A GOOD FIT IF YOU

• Are currently enrolled in a post-secondary program in Analytics or Business Intelligence or a related field and that requires participation in a co-op/internship placement as part of the curriculum to graduate.

• Excellent communication, presentation, and writing skills.

• Basic proficiency in using Data Visualization software(s) and Microsoft Office Suite products such as PowerPoint, Word, and Excel.

• Strong analytical and problem-solving skills.

• Demonstrated ability to work independently and manage multiple tasks and priorities.

• Experience with market research, data analysis, or client management is a plus!

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position is:

$16.50 USD - $18.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.