Under minimal guidance and modeling Guardian’s values, the Head of Security Intelligence and Risk Assessment – Corporate Security will lead major components of the Security function to include security monitoring, intelligence collection and analysis, security risk assessments, and crisis management.

You will

• Conduct operations for the global intelligence and analysis function of an international Fortune 250 company.

• Establish and oversee intelligence collection and triage function, bridging multiple internal partners for rapid escalation and response in a Fusion Center model to address emerging risks of all types – physical security, cyber security, business continuity risks, negative sentiment on social media, etc.

• Expand security governance and project management function to align corporate security risk mitigation efforts with enterprise risk mitigation efforts.

• Build and maintain a formal Crisis Management system that identifies risks upon detection, through crisis management, mitigation, and business continuity.

• Design and improve centralized monitoring, triage, and response to security and intelligence through development of a Global Security Operations Center (GSOC), and creation of related policies, procedures, and service level agreements.

• Provide insight, interpretation, and mentorship on international law enforcement information, intelligence alerts, potential threats to company interests or employee safety.

• Construct and oversee facility risk assessment process and mitigation of risks identified for Guardian physical office spaces throughout the country.

• Supervise security services in India.

• Manage the Global Security Operations Center and provide direct risk intelligence support regarding incidents that may have a negative impact on the firm’s fixed locations, colleagues, offsite corporate events, and other key assets.

• Build and maintain cross-functional relationships with key internal business partners to facilitate information exchange and production of joint risk intelligence products where applicable.

• Communicate with key partners in Business Resilience, Disaster Recovery, Security Operations and more, including briefings on identified risks and delivery of custom forward-looking global resilience risk assessments on an as-needed basis.

• Work with contract partners to prepare, maintain, and manage detailed risk intelligence assessments of regions, countries, and specific business locations. Prepare regular briefs on security issues for dissemination within the company.

• Leverage and prioritize multiple third-party partners, a critical function of this role, including vendor management and familiarity with intelligence platforms, mass notification solutions, and other third-party resources.

• Provide timely risk intelligence to ensure effective preparedness after disruptive events, disasters, crime, terrorism, malicious attacks, and human error.

• Perform executive level budgeting and scheduling tasks as needed.

• Provide the Executive Protection team with global threat intelligence assessments related to planned travel of executives, high profile company events, and other corporate functions.

• Provide rapid assessments of “breaking” security situations and complex issues that could affect global business operations (e.g., weather events and natural disasters, epidemics, pandemics, crime, civil unrest, strikes/riots, kidnapping, political instability, terrorism, activism, economic interruptions, cyber-attacks, and transportation-related catastrophes).

You have

• 10 years of experience in Law Enforcement or Corporate Security roles (Preferred).

• Valid Driver’s License (Required).

• Experience in intelligence analysis, travel security, and crisis management.

• Demonstrated knowledge of formal incident command methodology.

• Strong Customer Service Skills.

• Excellent communication and writing skills.

• Ability to remain calm and take control during emergency situations.

• Experience in writing reports.

• Excellent oral and written communication skills.

• Basic knowledge of Microsoft Word and Excel.

• High degree of integrity and accountability.

• Experience with intelligence platforms, investigative databases, and mass notification tools.

• Deep understanding of international travel, foreign intelligence sources, and travel security briefings.

• The ability to remain calm in a crisis, and speak to senior executives with clarity and professionalism, even in trying circumstances.

• Self-starter nature able to problem with little direct supervision,

• The ability to lead multiple projects with multiple deliverables simultaneously.

• Adaptability to changing business priorities and environments.

• Demonstrated respect for & cooperation with individuals of a diverse set of backgrounds.

• History of acting as a great teammate by collaborating and working toward common goals.

• The ability to handle conflict & friction optimally.

• Active listening skills to what customers (end users/sponsors/partners) have to say.

• A bias towards taking action to resolve customer problems promptly & to ensure customer satisfaction.

• A history of taking feedback as an opportunity to continuously improve customer service levels.

Location and Travel

This is a flexible position co-located in NYC and Bethlehem, PA., requiring travel between Guardian offices to meet business requirements, as needed.

Salary Range

$114,280.00 - $187,750.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Equity & Inclusion

Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:

• Employee Resource Groups:

• Colleague Connection Committees

• Community Involvement Committees

A culture that encourages colleagues to bring their authentic selves to work

• Voluntary self-ID

• Pronunciation and phonetic spelling of names

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .