The Data Management Analyst is a crucial role responsible for managing reliability and improving the organization's trust in data through a Master Data Management (MDM) strategy. In this role, you will be responsible for working with business partners to develop and improve data quality metrics, specifically as they relate to customer data. You will help identify solutions to reduce cost and improve the efficiency of Guardian’s data pipeline. The ideal candidate will have a background in data governance, master data management, and quality assurance in the insurance industry.

You will

Customer Data Strategy Development:

• Help define and implement a robust customer data strategy aligned with business objectives. This includes identifying sources of customer data, data governance principles, and data quality standards.

Master Data Management Platform Business Requirements:

• Coordinate and collaborate with IT and business stakeholders to gather and prioritize business requirements for the MDM platform. Drive the selection, implementation, and optimization of MDM tools and technologies.

Customer Data Stewardship Operations:

• Help establish and oversee customer data stewardship processes and workflows. Help establish data stewards across departments to ensure consistent adherence to data management standard processes.

Data Quality Assurance:

• Help develop and implement Data Quality metrics and KPIs to monitor the health of customer data. Proactively identify and address data quality issues through root cause analysis and corrective actions.

Cross-Functional Collaboration:

• Work closely with marketing, sales, customer service, finance, and the Business Units to understand their requirements and ensure alignment with the customer data strategy.

Change Management:

• Help drives organizational change initiatives to promote a data-driven culture and foster a shared understanding of the importance of accurate and trusted customer data.

Performance Measurement and Reporting:

• Help establish performance measurement frameworks to track the efficiency of customer data management initiatives.

You have

• Bachelor's degree in computer science, Information Systems, Business Administration, or related field; Master's degree preferred.

• 3+ years of experience in data management.

• Strong understanding of customer data concepts, including data modeling, integration, quality management, and governance.

• Collibra or similar metadata management and data quality tool experience.

• Experience working with data using tools such as SQL or Python.

• Demonstrated communication and collaborator leadership skills, with the ability to work collaboratively with business and technical teams.

• Proven experience in developing and driving data strategies.

Location

This is a flexible, hybrid position requiring 2 days per week in the office, with preference given to candidates within commuting proximity to a Guardian office, which include:

• Bethlehem, PA

• Hudson Yards, New York City

Salary Range

$91,260.00 - $149,925.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Equity & Inclusion

Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:

• Employee Resource Groups:

• Colleague Connection Committees

• Community Involvement Committees

A culture that encourages colleagues to bring their authentic selves to work

• Voluntary self-ID

• Pronunciation and phonetic spelling of names

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .