Must apply on external site: https://www.governmentjobs.com/careers/northamptoncounty

*Application deadline is October 30, 2024 at 5:00 PM EST. Applicants will not be contacted until after this date. Internal applicants will be considered before external applicants. *

Monday-Friday 8:30am-4:30pm (in person)

Pension retirement plan [20 years of service = full retirement at age 55 OR any # of years = full retirement at age 60]

Medical/Prescription/Dental/Rx all offered at one rate (% of salary)

PPO or High Deductible PPO with employer HSA contribution

11 paid holidays

Job Description

GENERAL PURPOSE The Aging Care Management Supervisor 1 -- Assessment Unit position supervises Area Agency on Aging staff who are responsible for completing assessments to determine clinical eligibility for Home and Community Based services.

SUPERVISION RECEIVED This position reports to the Area Agency on Aging Deputy Administrator 3, and the Area Agency on Aging Administrator 3.

SUPERVISION EXERCISED This position is responsible for supervision over the following classifications: Aging Case Aide 2, Aging Care Manager 2, and Aging Care Manager 3.

ESSENTIAL DUTIES OF THE POSITION Oversees quality of service rendered by unit personnel in the completion of assessments via unit meetings, individual conferences, and record reviews. Is available to staff for consultation on cases as well as for discussions of concerns regarding policy interpretation and the appropriate utilization of community resources.

Reviews and assigns assessment requests, supervising workflow. Develops and analyzes written procedures and guidelines for unit operation.

Approves time sheets and manages leave requests.

Reviews and approves submitted expense reports.

Completes Performance Evaluation Reports on established schedule.

Manages employee performance, administering appropriate level(s) of discipline, as needed.

Functions as back up for Aging Care Manager 2 in providing direct service, as needed. Assists staff in the performance of their duties and, in select situations, intervenes with consumers and other interested parties.

Gathers, processes, and disseminates information for Agency administrative and unit staff. Represents unit concerns at supervisory/administrative level.

Participates in regular Area Agency on Aging supervisor meetings. Oversees the training of new staff and interns assigned to the Agency for field placement. Schedules, develops, and presents In-Service training for staff as needed.

Coordinates with other agencies and interested parties to interpret Assessment Programs, and eliminate program barriers. Represents Area Agency on Aging at regional and statewide meetings.

Assists Aging Care Manager 2 in preparation for participation in, and attendance at, fair hearings as scheduled by the Commonwealth of Pennsylvania Department of Human Services.

In conjunction with Area Agency on Aging Deputy Administrator 3, and Area Agency on Aging Administrator 3, interviews candidates for employment.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS Three years of experience in public or private social work and a Bachelor's Degree; OR

Any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.

Employee assigned to this title will be required to possess a d maintain a valid and current motor vehicle operator's license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES   Knowledge of social casework principles and methods.

Knowledge of current social, economic, and health problems and community resources as related to older adults.

Knowledge of individual and group behavior and ways of working effectively with older adults who have social, economic, emotional, and/or health problems.

Knowledge of the basic principles and methods of program interpretation and community organization.

Knowledge of the basic principles and practices of supervision.

Skill in the development of plans to address the needs of older adults.

Ability to work effectively with older adults and aid them to grow in the constructive use of their potential in adjusting to their specific problems.

Ability to evaluate work of subordinates and to provide technical assistance and guidance.

Ability to orient and instruct subordinates on procedures, techniques, laws and regulations.

Ability to establish and maintain effective working relationships with clients, other members of the staff, outside agencies and institutions, and the general public.

Ability to clearly express ideas verbally, and in writing.

Ability to maintain confidentiality at all times.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.    

TOOLS AND EQUIPMENT Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.  

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually quiet. In the event of back up coverage for Aging Care Manager 2 position, employee may work in environments such as community centers, private homes, and nursing care facilities. These work environments may range from quiet to loud.

SELECTION GUIDELINES Formal application, rating of education and experience, oral interview, and reference check as well as job related tests may be required. 

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.