Job Title: HVAC Service Technician

Job Description

Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.

Key Responsibilities:

• Works under minimal supervision to perform residential and/or light commercial service and maintenance calls.

• Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner.

• Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner.

• Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks.

• Completes routine maintenance and equipment cleaning as needed or required.

• Responsible for delivery and removal of parts and equipment needed to complete service work.

• Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.

• Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability.

• Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction.

• Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.

• Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for.

• Represents the company professionally, honestly, and ethically in all business matters and activities.

Hard Skills

• HVAC

• Service

• Install

Work Environment

Will be working in commercial space but also new builds minimal residential.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.