Position Summary...

What you'll do...

As a Manager, in On Demand Delivery, you will work and grow as a team, leveraging your natural curiosity and inventive problem-solving talents to anticipate the needs of our customers and drivers. We provide the access to the tools and support you need to be your best version. This is that place. This is Walmart. On Demand Delivery works on fulfilling customer demand for everything in the store at the comfort of the home. We want our customers to have every option available to shop for their needs: wherever, whenever, and however they want it. We are leveraging technology we have within our company and managing partnerships as needed to give our customers the convenience they want when shopping. Our On Demand Delivery programs are a critical part of our business, as a Manager, Operations, you will collaborate with a high-energy team to build new products, processes, and services to fulfill the last mile delivery space that will scale across the country. We trust our associates to innovate the future of shopping to become the biggest player in the game. If you are motivated by complex, purposeful challenges, Manager, Operations at Walmart is potentially the perfect fit for you. You'll sweep us off our feet if...• You have experience in Last Mile Delivery• You have a deep knowledge of the gig industry and the marketplace economy Strong experience with Tableau and SQL • You have experience in forecasting/capacity planning• You have expert analytical and deductive reasoning skills• You are action oriented with strong execution skills• You are able to tell a story with data to convince stakeholders of a decision• You're comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly• You're comfortable with shifting priorities in a fast-moving environment• You're structured in your thinking process and have strong problem-solving skills You'll make an impact by:• Designing and executing on processes that will build and shape the massive driver supply for the Spark Driver product• Analyzing and interpreting information by using various analytical methodologies for one or more initiative work streams to improve business efficiency• Translating data analysis into recommendations aligned with business objectives to meet business goals• Managing the development and improvement of new and existing operational tools, reports, and customer-facing functionality by providing direction and input on business and functional requirements• Leading cross-functional collaboration to develop processes and strategies to improve Spark driver engagement by partnering with product management, merchandising, engineering, and other groups to drive projects• Building forecasting models, and capacity planning• Understanding and investigating driver concerns and partnering with cross functional teams to drive continuous improvements• Driving the execution of multiple business plans and projects by identifying customer, driver, and operational needs• Ensuring business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives• Helping stakeholders prioritize and track short term and long-term driver engagement initiatives• Promoting team culture by engaging in activities that support company values, culture, diversity, learning and development Preferred Qualifications3 - 6 years of experience in areas of operations management and/or business strategy at a fast-growing tech company/start-up or management consulting at a top-tier firmMBA strongly preferredProject Management - Project Management Professional - CertificationOperations management experience within the gig industryIntermediate-Advanced Excel SkillsStrong experience with Tableau and SQLExperience in building and implementing processes from scratchAbility to create and adapt presentations to the relevant audienceThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Live our ValuesCulture Champion• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.Servant Leadership• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace ChangeCuriosity & Courage• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.Digital Transformation & Change• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.Deliver for the CustomerCustomer Focus• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.Strategic Thinking• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.Focus on our AssociatesDiversity, Equity & Inclusion• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team.Collaboration & Influence• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.Talent Management• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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The annual salary range for this position is $70,000.00-$130,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification

Primary Location...

2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.