Location: Bensenville, IL (On-Site)

Regular Schedule: Monday to Friday 9:00am to 6:00pm

Status: Full-time (Exempt)

Compensation: Set at $72K Base Annually Plus Commission

$300 Sign-On Bonus After The Completion of the 90-Day Probationary Period

Senior Sales Account Manager Overview:

Midwest Distribution is searching for a passionate, ambitious, and results-driven Senior Account Manager to take ownership of multiple client accounts and generate substantial revenue. This role requires maintaining a deep understanding of our business and products while developing and implementing strategic plans to grow accounts. The Senior Account Manager will strengthen client relationships while ensuring our business goals remain in focus. To excel in this position, candidates must manage and develop business relationships, ensureclient satisfaction, and consistently meet monthly sales quotas. A successful Senior Account Manager should have strong communication, customer service, and account management skills. Organizational efficiency and problem-solving abilities are essential, along with the ability to close deals effectively.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Client Acquisition and Relationship Management

• Lead Generation: Proactively follow up on sales leads and pursue new clients, converting prospects into long-term business partners.

• Client Retention: Build strong, trusting relationships with existing clients to ensure long-term business success and retention.

• Client Understanding: Gain a thorough understanding of client needs to identify new business opportunities within your portfolio.

  Strategic Planning and Business Development

• Strategic Growth: Develop and implement strategic account plans to foster long-term client relationships and achieve revenue goals.

• Revenue Generation: Actively work towards meeting and exceeding account growth targets and revenue objectives set by management.

• Market Knowledge: Stay informed of industry trends, competitor offerings, and new opportunities to position Midwest Distribution ahead of the competition.

  Customer Satisfaction and Service Excellence

• Customer Service: Ensure client satisfaction by providing superior customer service, addressing issues promptly, and maintaining an open line of communication with clients.

• Problem Solving: Proactively identify and resolve client concerns, acting as a key point of contact to manage expectations and deliver solutions.

  Cross-Department Collaboration

• Team Coordination: Collaborate with internal teams such as product management, logistics, and customer support to ensure timely delivery of services and solutions tailored to client needs.

• Feedback Loop: Communicate client feedback to the product and service teams to improve offerings and strengthen the company’s position in the market.

  Performance Analysis and Reporting

• Account Performance: Regularly monitor and report on the performance of accounts, identifying areas for improvement and proposing actionable solutions to meet or exceed targets.

• Process Improvement: Recommend and implement process improvements, tools, and new approaches to streamline account management and enhance client engagement.

  Team Support and Leadership

• Sales Team Support: Provide support to the wider sales team, sharing strategies, insights, and best practices to improve performance across the department.

• Target Achievement: Assist sales teams in meeting their targets by offering guidance, mentoring, and problem-solving expertise where necessary.

  Business Knowledge and Expertise

• Industry Knowledge: Maintain a deep understanding of our business model, products, competitors, and market trends to inform strategic decision-making.

• Product Expertise: Stay up to date with the latest developments in our product offerings, ensuring clients receive accurate information and tailored solutions.

  Competencies:

• 5+ years of B2B sales experience: Proven success in selling products and services in a business-to-business environment.

• Quota Achievement: Strong record of meeting or exceeding sales quotas.

• Entrepreneurial Mindset: Ability to thrive in ambiguity and adapt to shifting market conditions.

• Leadership in Negotiations: Experience leading complex negotiations and delivering subsequent agreements.

• Relationship Management: Demonstrated ability to manage relationships with large, complex accounts.

• Organizational Skills: Highly organized, with the ability to prioritize and manage multiple tasks in a dynamic, fast-paced environment.

• Technological Proficiency: Expertise in Salesforce, MS Suite (Excel, Word, PowerPoint),

• Teams, and communication platforms.

• Problem Solver: Persistent, resourceful, and willing to do whatever it takes to succeed.

  Supervisory Responsibility:

  This position does not have supervisory responsibilities.

  Work Environment:

  The role is based in a professional office setting and requires the use of standard office equipment such as computers, phones, and photocopiers. The employee should be prepared to sit for extended periods in front of a computer.

  Physical Demands

  This position is primarily sedentary. The employee may occasionally need to lift files, open filing cabinets, and perform other tasks that require bending, standing, or lifting up to 15 pounds.

  Position Type/Expected Hours of Work:

  This is a full-time position with base salary plus commission. Typical hours are Monday through Friday, 9:00 am - 6:00 pm.

  Travel:

  Occasional travel is required for special business-related events, such as trade shows and pop- up events. This may include out-of-state travel and visits to distributor locations or store visits.

  Required Education and Experience:

• High school diploma or GED required

• 2-3 years of relevant sales experience or equivalent combination of education and experience

• Experience with MS Suite, including Word, Excel, and Google Docs

  Preferred Education and Experience:

• Bachelor’s degree preferred

• Sales, marketing, or telemarketing experience

• Salesforce experience is a plus

• Experience with inventory management systems and e-commerce platforms

  Work Authorization:

  Must have legal authorization to work in the United States.

  About Midwest:

  Midwest Goods Inc. was founded in 2014 and is a wholesale distributor of vape and electronic cigarette products. We rely on meeting our ethical principles and maintaining our business integrity, as well as our approach to our business which we call Service Spirit, Team Spirit, and Spirit of Progress. In the spirit of service, we expect all of our employees to demonstrate professionalism, enthusiasm, integrity, and a welcoming attitude to our customers, vendors, and each other. Every day our employees combine their individual skills and contributions to achieve collective success.

  Our team spirit is based on a sense of shared purpose, communication, and mutual respect. Our business is to serve others and to continuously improve the services and products we provide. In the spirit of progress, we support and encourage all of our employees to shape their own future and to grow with the Company. We also encourage each employee to take the initiative and look for new, different, and innovative ways to better serve our customers and vendors.

  Midwest Distribution is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regards to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under Federal, State, or local law.

  Midwest Distribution is committed to creating a workplace that inspires and enables our employees to be the best they can be so that we can grow as a company, team, and family. We believe diversity, equality, and inclusion is vital to driving our culture, sparking innovation, and achieving long-term success.

  For all of life's occasions and everyday moments, visit Midwest Events (https://www.midwestgoods.com/midwest-events)