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Amazon Technical Program Manager - Ground Infra Services, Project Kuiper in Bellevue, Washington

Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

If you want to tackle complex multi-dimensional problems in countries where Amazon has little to no presence and deliver a solution autonomously, then continue reading.

The Ground Infra Service team defines and manage the delivery of Kuiper ground infrastructure globally. We facilitate the collaboration and communication across the owners to build ground capacity through Ground Gateway Terminals (GGT) and the necessary infrastructures for when the business needs them. For the service launch and planned service expansions this translates to 450+ sites across 60+ countries needed by 2030. We work backward from the need by date dictated by service launch/expansion to develop unique project plans. These plans are 2-5 years long and we guide the owners to progress/resolve their technical and non-technical issues to meet milestones deadline. The owners expand across a dozen orgs and several VPs including Legal, Regulations, BizOps, Finance, Network engineering, Ground systems, Entities, Global trade, Operations, Supply chain, Government services, IT and Digital services, Licensing, and Security. We also report the progress and escalate/ask for help when deadlines cannot be met and share insights to business impact of such delays. Not only we deliver these sites but we also own their financial health and ensure we stay on budget and support country level P&Ls profitability.

Key job responsibilities

  • Developing country strategy to provide ground capacity for service launch/expansion.

  • Tracking Gateways delivery health and holding owners across a dozen teams accountable and escalating when risk arises.

  • Managing finances of each site

  • Coordinating legal entities and proper licenses for each site

  • Effectively navigating operational complexities in different countries, many of which Amazon has no presence in, that have language and cultural barriers.

  • Communicating the progress and challenges within the working team and during VP level MBRs.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life

Checking milestone activities status

Strategizing with regional teams on gateways delivery

Writing country entry docs

Reporting regional progress for MBR

Thinking Big about ways to deliver ground infra more efficiently

Analyzing cost data to identify savings opportunities

Partnering with BizOps to unlock their revenue targets

Collaborating with engineering teams to develop tools and products that advances ground infra deployment

About the team

We are the glue that brings all components of Kuiper ground infrastructure together. We harmonize discord through constructive dialogue and focus on consistent delivery through standard processes. We operate with autonomy and prioritize life balance to ensure we always operate at our highest level.

We acknowledge the ambiguity of our space and welcome taking calculated risks. We always succeed or learn how to succeed.

Basic Qualifications

  • 3+ years of technical product or program management experience

  • 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

  • 3+ years of working directly with engineering teams experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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