Description

Do you want to lead design of Amazon's last mile business product strategy and help thousands of small business owners succeed? Are you passionate about creating innovative solutions that combine technology, compliance, and business operations at global scale? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Product Manager to drive the evolution of our global payroll and compliance infrastructure, ensuring our network of entrepreneur-owned delivery businesses can operate effectively and compliantly across diverse regulatory environments.

At Amazon, we're working to be the most customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly reinventing how we support our delivery partners while maintaining the highest standards of compliance and operational excellence. We're building sophisticated systems that enable thousands of entrepreneurs to run successful delivery businesses while meeting complex regulatory requirements across 22 countries. As we rapidly scale this network of 3500+ independent business owners, we need an exceptional Senior Product Manager to define our global product strategy for payroll and compliance technology solutions.

This role sits at the intersection of technology, compliance, and business operations, driving collaboration across multiple organizations including Last Mile Technology, Compliance Technology, and Compliance Operations. You'll lead the development and execution of a three-pronged strategy: defining comprehensive requirements for third-party payroll vendors, building a global taxonomy for payroll compliance monitoring, and developing proactive compliance technology solutions that help delivery partners navigate regulatory requirements effectively.

This is a complex space that demands innovation in how we approach compliance across highly variable regulatory environments. The ideal candidate will excel at synthesizing diverse stakeholder needs, transforming regulatory requirements into scalable technical solutions, and building consensus across multiple teams. This high-visibility global role requires someone who can drive critical business decisions in fast-paced, often ambiguous environments, while effectively engaging senior leadership on strategic initiatives. A successful candidate will be customer-focused, highly analytical, resourceful, and able to operate at all levels of the organization. Experience in compliance technology, payroll systems, logistics, or product management will be considered a plus.

Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.

Key job responsibilities

• Lead and deliver innovative products to drive step changes in DSP profitability and operating effeciency and eliminate DSP pain points

• Manage the global product roadmap across all DSP geographies

• Own the operational performance and all metrics/KPIs for DSP satisfaction and adoption for your product

• Monitor the effectiveness of existing programs and vendors' services, using utilization data, real-time vendor data and feedback from the global stakeholders

• Build and manage governance for global vendor management and provide metrics on performance and effectiveness

• Partner with finance to develop financial models, run financial reviews and manage the governance, approval process and reporting for budgeting and funding the product

• Define and maintain global business and technical requirements for your product. Communicate both product and project plans through clear, precise and regular communication with all stakeholders.

• Retrieve and analyze data and insights both locally and globally to solve business problems at their root, stepping back to understand the broader context

• Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience

• Bachelor's degree or equivalent

• Experience owning/driving roadmap strategy and definition

• Experience with end to end product delivery

• Experience with feature delivery and tradeoffs of a product

• Experience as a product manager or owner

• Experience managing third-party vendor lifecycle, including selection through RFP/RFI process, vendor performance management and vendor offboarding

Preferred Qualifications

• Experience in influencing senior leadership through data driven insights

• Experience working across functional teams and senior stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.