Description

Are you passionate about the efficient use of cloud infrastructure for AI/ML systems? Are you customer-obsessed and interested in driving cloud infrastructure scaling across Alexa? If so, the Alexa AI Logistics for Infrastructure, Cost, and Efficiency team is looking for a Principal Technical Program Manager to help revolutionize the way we use AWS infrastructure for the services that run Alexa so we can deliver the next generation of great experiences for customers.

Alexa is shaping the future of AI voice based personal assistants, and we need your help to own and lead large scale org-wide technical programs! Alexa is the Amazon cloud AI service and brain that powers Echo, the award-winning and groundbreaking Amazon device designed around you and your voice. Echo connects to Alexa to provide information, answer questions, play music, read the news, check sports scores or the weather, and much more. We believe voice is the most natural user interface for interacting with technology across many domains; we are inventing the future. We, at Alexa, are passionate to continuously improve the end user's experience and strive to find new ways to innovate and delight our customers.

The right candidate will possess a strong program management background, will have demonstrated experience leading company/org wide programs, and will have a well-rounded technical background. You must be able to dive deep into Alexa's architecture, AWS cloud infrastructure, work alongside Principal Engineers and TPMs from different orgs and influence the implementation of new changes in the core Alexa services.

Key job responsibilities

As a Principal TPM, you will lead a program of programs. You'll be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. You’ll also be responsible for ensuring our teams operate efficiently. You’ll own our mechanisms for identifying the right long-term strategy and projects for the next year. You’ll own and improve the mechanisms we use to track goals, status, and business metrics across teams. You’ll help teams identify key risks, provide guidance on how to communicate them, and ensure leadership has the right visibility.

You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Basic Qualifications

• 10+ years of engineering experience

• 7+ years of technical product or program management experience

• 5+ years of software development experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience with AWS Cloud Infrastructure, ML/AI Modeling Techniques, and Time-series/causal inference forecasting for scaling software.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.