At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Description Summary Job Overview This position is accountable for managing programs (either technical or enterprise wide business initiatives), which may consist of multiple tiered complex projects with high visibility, aggressive schedules, and requiring significant negotiation to balance the needs of multiple stakeholders and achieve specific business goals or objectives for T-Mobile for Business (TFB). This position is viewed by leadership as a trusted advisor/consultant who utilizes in depth industry, business and/or technical knowledge and Program/Project Management expertise to lead and deliver capabilities that are key to TFB's success. This position is accountable for managing T-Mobile for Business centric programs that are focused on providing leading edge business technology solutions, product innovations and/or world-class technical infrastructure. This position requires a broad technology background and a proven leadership track record. This position will manage work utilizing standard project management methodologies, processes and procedures to ensure projects have a unified approach to enable our front-line teams to sell and service effectively and deliver attainment of project success metrics. Job Responsibilities: Defines scope of Programs. Incorporates strategic factors into Program/Project Scope and recommendations. Influences and manages the factors that create change and scope creep. Can manage and help others to understand the implications of change including legitimate scope shift. Plans, identifies, and documents the project quality standards. Sets stakeholder and project team expectations across Marketing, Product, Sales, IT, Engineering and Customer Support and ensures that the deliverables align to business needs. Maintains accountability for the quality of the documentation and deliverables. Adheres and manages to standard processes and change boards. Establishes Go/No-Go decision points and quality control points with the stakeholders to ensure project deliverables meet expectations. Continuously assesses the quality of the documentation and deliverables. Proactively anticipates and mitigates issues through validation and test using Testing methodologies. Uses best judgment to make informed decisions on quality factors that can be compromised. Communicates any gaps in design and sets realistic expectations on deliverables. Follows through and closes all the defined exceptions. Creates and assists others in creating a project schedule through defining needed activities, sequencing, resourcing, estimation of durations and resources and negotiates schedule with the team to find creative ways to meet it. Uses and helps others to use the schedule as a communication and management tool to ensure the project stays on schedule, making needed adjustments to address project exceptions and incorporating ways to make delivery more efficient. Identifies potential risks across a broad number of individual projects and programs and establishes communications and mitigations to address them. Communicates risks in clear business terms and technical terms and provides clear messaging and solution options at a senior leadership and executive level in both planned and ad hoc scenarios. Understands what is important to different stakeholders in the business and ensures that their interests are protected as well as the overall program objective throughout project planning and execution. Is accountable for and directs others in creation of al