Job Information
PCI Pharma Services Commercial Account Manager II in Bedford, New Hampshire
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
JOB SUMMARY
Under general supervision of a more senior Commercial Account Manager or Manager, Project Management, the Commercial Account Manager II position will manage multiple commercial projects of moderate complexity. Oversees all aspects of projects, sets deadlines, assigns responsibilities. It may be asked for participation in at least one larger, more complex project. The Commercial Account Manager II position will be responsible for all aspects of their projects over the entire life cycle (initiate, plan, execute, control, and close), while ensuring consistency with company strategy, commitments and goals.
JOB DUTIES
Comply with PCI Project Management procedures and policies
Manage primarily Tier II and Tier III programs for any North American site
Provide project leadership, coordination and support for multidisciplinary project teams
Ensure appropriate kick-off of projects and required technical transfer information is gathered by both external and internal resources
Ensure that the project schedule encompasses project scope and associated details are accurately developed and maintained
Ensure equipment and components are identified and purchased in a timely manner, as applicable
Ensure effective communication of project timelines, status and needs to all project team members and stakeholders are held through routine meetings with documented meeting minutes
Serve as primary point of contact for clients and as internal liaison for the organization
Develop in-depth client relationships
Communicate timeline and scope change concerns to Management
Resolve client issues and escalate to PM Management as necessary
Ensure timely review and updates of documentation (MCP’s, batch records, validation protocols, etc.) associated with each project
Ensure daily communication of operational status and issues to affected staff and management
Interact with Quality Assurance to ensure production issues are dealt with promptly and with appropriate quality input
Ensure samples are shipped to testing labs and results are provided to all relevant team members and stakeholders
Support project activities outside of core hours as necessary
Help mentor less senior personnel with methodologies, tools
May participate in internal initiatives, as appropriate
Perform other duties as assigned
EDUCATION, PROFESSIONAL SKILLS, & EXPERIENCE
Comfortable to Proficient with Project Management software such as Microsoft Word, Excel and Project
Pharmaceutical Industry and/or Medical Device experience, with knowledge of fill/finish and lyophilization a plus
4-6 years of Project Management experience
Bachelor Degree with concentration in life sciences preferred
Strong planning and organization skills
Critical thinking and problem solving skills
Good written and verbal communication skills
Ability to resolve conflicting situations by maintaining high ethics and values
Strong interpersonal skills
PHYSICAL REQUIREMENTS
Minimal physical effort is normally required
Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs
COMMUNICATIONS & CONTACTS
- The Commercial Account Manager II will be responsible for communicating internally and externally on aspects of their projects.
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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future (https://pci.com/)
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don’t say no, we figure out how.
PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled
PCI Pharma Services
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