Manager, Events & Strategic Relationships

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Manager, Events & Strategic Relationships

Salary

$0.00 Annually

Location

Baton Rouge, LA

Job Type

Unclassified

Job Number

BRCC09052024ME-LP

Department

Baton Rouge Community College

Opening Date

09/05/2024

Closing Date

Continuous

• Description

• Benefits

Supplemental Information

Baton Rouge Community College (BRCC) seeks to fill the position of Manager, Events & Strategic Relationships. The Manager, Events & Strategic Relationships is located in the External Affairs & Strategic Initiatives. This is a full-time position. This position will be opened until it's filled.

REPORTS TO:

Vice Chancellor for External Affairs & Strategic Initiatives (EASI)

COMPENSATION:

Anticipated starting salary will be commensurate with education and work experience. For more information about Baton Rouge Community College (BRCC), visit http://www.mybrcc.edu/.

APPLICATION INSTRUCTIONS:

Applications for this position should include a cover letter, resume/CV, transcripts, and names of contact information for three (3) work-related references. These documents must be attached to your application to be considered.

Incomplete applications will not be considered

CONTACT INFORMATION:

Office of Human Resources

Baton Rouge Community College

201 Community College Drive

Baton Rouge, LA 70806

RecruitTalent@mybrcc.edu

A criminal background check will be required of all selected applicants. An offer of employment is contingent upon passing a pre-employment background check.

This organization participates in the E-Verify program. For more information on E-Verify, please contact DHS at (888) 464-4218.

BRCC is proud to be an Equal Opportunity Employer. We promote diversity of thought, culture, and background, which connects the entire BRCC family. We don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our students, and our institution.

Voluntary Self-Identification of Disability

As an executive branch state agency, the Baton Rouge Community College is required by La. R.S. 46:2597 to establish annual strategies and goals related to employment of individuals with disabilities. In order to effectively measure and report our progress to this end, La. R.S. 46:2597 requires us to ask employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five (5) years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so (if applicable). Your answer will be maintained confidentially. Completing the form will not negatively impact you in any way. For more information about this form or the Americans with Disabilities Act, visit the Office of the State Americans with Disabilities Act (ADA) Coordinator’s website athttps://www.doa.la.gov/doa/office-of-state-ada-coordinator/.

Minimum Qualifications

Under general supervision from the VC of EASI, the Manager leads, plans, and implements internal and external events and meetings. The position is responsible for event oversight including researching and securing event locations, event planning, managing vendors, communicating with attendees, and on-site logistics. Additionally, the Manager works to identify and implement key internal and external events for BRCC to increase community visibility, business development opportunities, and programmatic growth.

50% Event Planning/Management

• Develop and manage the organizational systems and vendor relationships and practices that support strong events and strategic relationships (internal and external)

• Provide strategic counsel to program and communications staff on event best practices, including scope, format, platform, and audience to maximize reach and resonance.

• Evaluate and select an effective and cost-efficient automated platform for events management.

• Maintain event planning, for signature events including overall project management, developing timelines, reservation processes, and providing cost structure for invoicing.

• Provide project management to ensure that events are advancing on time, on budget, and against success metrics.

• Oversee and serve as point person for on-site event logistics from set-up through post-event wrap-up.

• Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.

• Ensure accommodations related to meals, access, communication, etc. are provided to customers, attendees, etc. as requested and/or as needed (such as dietary restrictions, interpreters, ramps, etc.)

• Liaise with BRCC’s Chief Marketing and Public Relations Officer and team to promote events and ensure that BRCC reaches its metrics of success.

• Provide updates that align with the Marketing department to ensure the development of event programs, agendas, signage, and other materials to ensure consistency and adherence to BRCC’s style guide.

• Meet with members of the Support Services Team on a bi-weekly basis to discuss events and ensure collaboration and efficiencies are met on all levels.

• Communicate and work with Support Services Team to maintain and establish business relationships with external vendors to accommodate meeting needs including AV service providers, printers, live streaming companies, transportation services, etc.

• Manage high-level logistics for all BRCC events, including liaising with the IT department on audiovisual needs before the event, arranging for catering and outside equipment, and occasionally finding external venues.

• Serve as a liaison between BRCC internal program leadership and event staff to assign event responsibilities and ensure quality control.

• Manage and review all reservation request forms, agreements, logistics documents, and/or banquet/catering event orders to ensure they reflect meeting and event needs.

• Lead planning efforts for signature events (i.e. Assist with developing guest/rsvp lists, managing guest communications, and instructional meetings).

• Manage communications to sub-committees as deemed necessary.

• Serve as leader or assist project manager with management of the event planning committee, which includes agendas, minutes, follow up on task lists, building budgets, project plans, etc.

• Draft event briefings for leadership and provide recommended content for event run of show.

• Update and submit a post-event satisfaction survey to ensure continual feedback and improvement of client expectations

25% Business/Strategic Relationships

• Assist in the process of client curation of content, execution, and evaluation of signature events, (e.g. College Convocation, Graduation Ceremony), that establish connectivity among, BRCC Students, Graduates, Alumni, Faculty, Staff, Community, and other stakeholders.

• Assist in the development of a strong pipeline of new business opportunities through direct or indirect client contact.

• Create new collaboration opportunities while guiding longtime BRCC clients.

• Establish strategic relationships for further engagement (i.e., attend activities at the BRCC Campuses).

• With support from the Chancellor’s Cabinet, research, track, and recruit new opportunities to increase revenue from space rentals, such as conferences, meetings, and special events.

• Build systems and processes that will provide an excellent experience for clients, to increase repeat customers.

• Steward relationships for further engagement (i.e., attend activities at the BRCC Campuses)

• Lead the effort to create marketing materials and input for the website to promote BRCC as a preferred provider of space rental in the capital region.

20% Administrative

• Track budget and revenues, reach and relevance of events, offer new ideas to maximize the impact of BRCC’s event and overarching programming platform

• Set and track annual goals and metrics in collaboration with VC of EASI based on past revenue and rental volume.

• Work to ensure the weekly organizational calendar (BRCC Events calendar) is comprehensive and up to date.

• Create monthly and/or ad hoc meeting reports and develop/maintain event guidelines, policies, and procedures and provide to the Vice Chancellor for EASI

• Manage and update the approved vendor list, including venues, catering, audio-visual, etc.

• Close out events as required and provide proper justification to finance.

• Based on need, supervise one student worker, ensuring their responsibilities are met - including job evaluation and other related managerial duties.

5% Other duties as assigned

Job Concepts

Minimum Qualifications:

Required Education:

• Bachelor's degree in business, Marketing, Sales, Finance, or a related field

Required Experience:

• Three (3) years of professional work experience in a role with similar responsibilities

Substitutions:

• Master’s degree in one of the stated fields substitutes for two (2) years of the required experience.

• Bachelors in any field accepted with an additional two (2) years of the required experience.

• Associate’s degree in one of the stated fields is accepted with an additional two (2) years of the required experience.

Required Knowledge, Skills & Abilities:

Advanced

• Ability to provide support during all phases of event execution including the ability to travel to in-person events and provide on-site meeting management

• Ability to work evenings and weekends surrounding special event dates

• Ability to conceptualize, plan, and execute events of varying size, scope, objective, and topic

• Ability to work effectively under pressure and meet deadlines with minimum supervision

• Ability to leverage one’s existing professional network for effective solicitation of new strategic relationships.

• Skills in curating innovative, thought-provoking content for events that educates, attracts and engages audience.

• Ability to collaborate with others and work independently.

• Ability to adapt to multiple projects - highly organized with strong attention to detail and the flexibility to handle the unexpected changes impacting events.

• Excellent written and verbal communication skills that demonstrate an ability to gain positive public attention

• Excellent time management skills and a strong work ethic

• Ability to pay extraordinary attention to detail and follow-through

• Passion for advancing educational and economic opportunity, diversity, equity, inclusion, justice, and social mobility

• Passion for excellence and a desire to contribute to the institution’s positive reputation

Proficient

• Self-driven ambition and an understanding of how to manage through influence

• Ability to promote a culture of high performance, continual learning, and commitment to excellence

• Proficiency of Microsoft Office Suite and virtual meeting tools such as Zoom and Microsoft Teams

• Proficiency of Dropbox and familiarity with event registration software, Eventbrite (Cvent experience also a plus), web-based platforms, and audio-visual equipment

• Skills in strategic relationship building (Active Listening) – giving full attention to what other people are communicated, taking time to understand the points being made, and asking questions as appropriate.

Benefits for unclassified employees are determined by the individual hiring authority.

Agency

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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