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Chicken Salad Chick Assistant Manager in Batavia, Illinois

Overview:

Want to be a part of the Chick?

Looking for a restaurant career like no other you have ever experienced?

One in which life balance is a part of our culture.

Yes we are closed on Sundays!

No early morning or late night hours of operations.

Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment?

If you are an expert in developing teams to deliver a superb experience for your guest.

Then you need to quickly act on this once in a life time opportunity to lead and develop a team for Chicken Salad Chick.

Our assistant manager will report to the general manager and will ensure that all guests and employees have a great experience. They direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location.

Benefits:

  • Flexible schedule

  • Employee discount

  • Paid training

  • Job Promotion

Responsibilities:

  • Be a key support person for the GM as a Brand Ambassador for Chicken Salad Chick.

  • Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.

  • Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.

  • Ensure that all products are consistently prepared and served according to CSC standards.

  • Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.

  • Operationally fill in where needed to ensure all guest service standards and efficient operations.

  • Operationally fill in as needed to ensure guest service standards and efficient operations.

  • Coach and motivate the team.

  • Continually strive to develop staff in all areas of managerial and professional development.

  • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.

  • Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant’s receiving policies and procedures.

  • Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.

  • Schedule labor for anticipated business activity to provide optimal Guest service, product quality, and operating standards.

  • Always adhere to Brand Standards for uniform appearance and personal grooming.

Behavior Characteristics:

  • Focus on systematically and effectively communicating all goals and success factors to Team Members

  • Combine critical thinking and practical leadership to create a culture of innovation

  • Effectively coach and give direction

  • Intentionally and methodically grow and nurture relationships with the staff

  • Be able to connect with a multicultural team

  • Enthusiastically and passionately lead

Required Knowledge, Skills, and Abilities:

  • Excellent written and oral communication skills

  • Excellent organization skills

  • Ability to multitask

  • Working knowledge of back office tools

  • Ability to quickly learn and master new computer software

Education and Experience:

  • Three to five years related experience and/or training; or equivalent combination of education and experience

Physical Demands:

  • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday

  • Must be able to work and perform all duties at any station in the kitchen or service area.

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