Job Title: Case Manager- Community Support Program 

POSITION:  CSP Case Manager (Care Coordination Pod) DEPARTMENT:   Community Support Program (CSP)

DIRECTLY RESPONSIBLE TO:  Director of Case Management and Care Coordination Pod Leader.

SUMMARY OF POSITION:  The Care Coordination CSP Case Manager is responsible for providing supportive counseling as well as rehabilitative and social work services to persons with mental illness. They are also responsible for coordinating services with auxiliary programs, psychiatrists, other agencies, and the community. The Care Coordination CSP case manager is expected to serve around forty clients on their caseload who have been determined to have achieved a good level of functionality within their recovery process and generally having lower needs.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Providing support services to clients which will include but is not limited to: help maintained independent living skills and coordination of care with other providers.

• Helping clients to remain responsible for their own lives by collaborating with them in developing their individual plan of care, help them maintain the skills they need to live in the community, maintain or obtain housing and income sources as needed.

• Will work closely with housing coordinator, linkage and intake coordinator to maximize access to housing opportunities and sources of income.

• Monitoring clients’ progress and response to medications to provide the agency psychiatrist with information useful in proposing effective treatment.

• Collaborating and consulting with other clinicians, physicians, hospitals, other caregivers, and families as clinically indicated.

• Providing a treatment plan every year, a clinical re-assessment every two years for each client on the caseload.

• Advocating for clients when they are not capable of doing this for themselves.

• Attending required meetings and trainings, including individual and/or group supervision and other agency committee work when indicated.

• Providing your supervisor and other team members with the information necessary for them to ensure the efficient delivery of services.

• Completing all required paperwork on time.

• Fulfilling other duties appropriate to your position as assigned.

  QUALIFICATIONS: 

  Education and experience:

• Bachelor’s Degree in related mental health field/social work required.

• Master’s degree in related mental health field/social work preferred.

• Minimum of 1 year of experience in human services.

  Required Skills:

• Excellent written and verbal communication.

• Able to effectively communicate with a variety of individuals including but not limited to clients, community members, other service providers, and family members.

• Excellent time management skills and flexibility to shift between priorities.

• Able to utilize computer systems including an EMR to document client progress timely.

• Access to a safe, reliable, and insured vehicle for work related travel. Posses and maintain a clean driving record.

  Physical Requirements:

• Able to navigate an office environment with or without accommodation.

• Able to shift from a standing to sitting position with or without accommodation.

• Able to drive throughout community setting often using personal vehicle to transport clients without accommodation.

• Able to lift and move up to 20 pounds without accommodation.

  What we offer you:

• Generous medical, dental, vision and life insurance.

• Matching 403b starting at 4.25%.

• Flex Spending Account.

• Employee Assistance Program (EAP).

• Paid Sick & Vacation time:  Paid time off is pro-rated according to the employees’ base weekly hours.  The amount of time accrued is based on years of service and is accrued monthly.

• 12.5 paid holidays (does not apply to hourly/per-diem employees)

• Mileage Reimbursement for job/client related travel.

• Supervision toward mental health/social work licensure provided.

EOE

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