Summary: This position requires independent judgment and supports the mission of Lake Agassiz Regional Library to enrich lives and strengthen communities; position requires contact with library customers, the handling of materials, reference and information services, programming and outreach, and general daily library operations. In Smaller Branch Libraries (Branch Librarian): - Responsible for day-to-day operations and success of the library. - May work with the local library board, Friends of the Library organization, and other library support organizations. - May work with city officials on building and community needs. Essential Duties: - Create excellent customer experiences - Mediate and resolve customers complaints and concerns - Provide reader s advisory, reference and information services - Assist and instruct customers with the downloading of eBooks and eAudiobooks - Troubleshoot and instruct in the use of computer/technology and device issues - Build relationships and partnerships to promote the library and meet community needs - Support community needs by offering meaningful and purposeful library programs - Work in conjunction with Supervisor and Marketing Coordinator to plan, develop and implement public relations and marketing initiatives - Provide library tours, orientation and instruction to community members - Keep abreast of and promote current library services and programs to customers - Participate in collection selection and deselection - Arrange and display materials to promote collection and increase circulation - Perform all circulation related functions - Assist customers with the location and use of library materials - Assist customers with printing, photocopying, faxing and scanning - Collect and record service charges and prepare bank deposits - Responsible for keeping the library looking clean and attractive - Keep abreast of policy, procedural and instructional changes - Assist with the training of staff and volunteers - Identify security risks and thefts to ensure a safe and secure environment - Attend meetings and trainings - Perform related duties as assigned Other: - Pick up and sort mail - Perform minor housekeeping duties, such as dusting - Prepare and deliver items to homebound customers. - Compile statistical data for reports - Assist in opening and closing procedures - May substitute in other LARL locations as needed - Participate in regional teams and committees - This job description is not intended as an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. Competencies: - Commitment to providing excellent customer service and a welcoming atmosphere - Able to communicate effectively and interact in a friendly, tactful and diplomatic way - Professional and respectful in attitude and behavior - Willing to initiate communication and engage with customers - Must possess good judgment and decision making skills - Able to work in a busy public service atmosphere with frequent interruptions - Able to maintain confidentiality and use discretion in customer relations - Able to work independently or as part of a team - Able to be flexible and continuously learn, unlearn and relearn - Knowledge of common computer software and keyboarding proficiency - Able to effectively use the internet, email, social media and emerging technologies - Able to organize work and set priorities to meet deadlines - Accuracy and attention to detail - Able to interpret and enforce library policy and procedures - Able to exhibit enthusiasm for library services and library related tasks - A commitment to diversity, equality and inclusion Qualifications: To perform this job successfully an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language A ility: Able to communicate clearly using English, both written and oral. Supervisory Responsibilities: None Work Environment: - The noise level is usually quiet with exceptions during programs or events. - The work schedule includes days, evenings and weekend hours. - Must be willing to work a flexible schedule. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Able to stand, walk, crouch, stoop, squat, twist, climb, push/pull, up to 40 lbs. - Able to use hands to grasp a barcode scanner and keyboard for extended periods. - The ability to hear, understand, and distinguish speech and/or other sounds. - Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers. - Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well. - Ability to drive to other locations as needed. Working Conditions: This position is 38 hours per week including evening and Saturdays. Benefits include: paid holiday, vacation & sick leave; paid single health insurance coverage; paid $20,000 term life insurance coverage; Public Employees Retirement Associate (PERA); Social Security (FICA); optional flexible spending plan; optional dental insurance; optional vision insurance; optional deferred compensation plan; optional AFLAC insurance policies; six month orientation period. Position represented by employees union (AFSCME). Place of employment is the Barnesville Branch of Lake Agassiz Regional Library with occasional travel to other branch libraries and LINK sites required. Salary: $16.19/hr. Application forms are required and available at https://larl.org/jobs/ and should be submitted to: Human Resources, Lake Agassiz Regional Library, 118 5th St S, Moorhead, MN 56560, E-mail: larlhr@larl.org Fax: 218-233-3757. Applications accepted until the position is filled.