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GREAT WOLF RESORT Director Housekeeping in BARABOO, Wisconsin

JOB REQUIREMENTS: Job Description Pay: \$90000 per year - \$100000 per year TheDirector of Housekeepingis responsible for directing all aspects of housekeeping services and programming including but not limited to operations, planning, budgeting, staffing and payroll. Senior level position, which must ensure guest and employee satisfaction is achieved while maintaining profitability within the housekeeping function. Essential Duties & Responsibilities Develop detailed, realistic, and comprehensive plans that support organizational objectives, effectively allocating resources and time across groups or departments Fiscal and budgetary management of housekeeping operations including creating and maintaining departmental budgets, forecasts, and financial reports as needed; reviewing and approving purchases for the department Manage the daily activities of the Housekeeping and Laundry department to include appropriate cleaning of all public areas as well as guest rooms. Provides supervision to Laundry pack members and ensures the efficiency and effectiveness of the operation Participate and collaborate on cross-functional teams in order to effectively coordinate resort activities Monitor, manage and respond to guest comments and proactively addressing guest comments with operational resolutions Conduct investigative actions with guests, where necessary, for guest service and liability claims, ensure customer requests are handled in a timely and professional manner Develop, implement, and monitor schedules for the housekeeping operation and manage staffing process to ensure appropriate levels of resourcing to maintain efficient operations Manages room expeditor software program (REX) in order to maintain maximum efficiency of inventory management Participates in the Manager-On-Duty (MOD) program and executes duties Recruiting, hiring, training, and evaluating team member performance against standards Plan and implement staff training and development programs within the department Monitors quality assurance program for lodge Review accuracy of nightly housekeeping reports and investigates discrepancies Serve on resort Executive Committee to represent the interests of the housekeeping function Enforce policies and procedures; maintain a working knowledge of general and departmental safety procedures. Attends safety training programs and in-service education as required Develops, implements, and monitors programs that assure a safe facility and work environment that is in compliance with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment Conducts inventory of housekeeping supplies for submission to the proper point of contact Ensures housekeeping activity and physical areas stocked, organized and are... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D1B8B7F9A1D14F7C

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