Client Service Navigator

40 Non-Exempt Full Time

Bangor, ME, US

Title: Client Service Navigator, Bangor

What You’ll Do:

• Serve as the center for verbal communications for Andwell Health Partners for referral sources, internal and external customers while performing basic clerical tasks.

• Clerical tasks include telephone, reception area, data entry and the use of office equipment such as copy/fax machine and postage machine.

• Provide introductory information to new customers/ partners as needed

• Determine the quickest, most effective ways to answer a customers or patients questions

• Ensure that patients / customers are satisfied with services after phone call

What You’ll Bring:

• High School diploma or equivalent required.

• 1-2 years of experience in a customer service focused role.

• Healthcare experience preferred.

• Basic computer skills and data entry competency required.

• Ability to service internal and external customers in a fast-paced multi-task environment.

About Our Company:

At Andwell, you don’t just work here, you belong.

Being a part of the team at Andwell Health Partners means belonging to a community of people with purpose, dedicated to enhancing the quality of life of those we serve by providing innovative and compassionate health care in the comfort of their homes and communities.

Our values drive a work culture of integrity, respect, excellence, and compassion. At Andwell, you will be supported in your work, celebrated for your achievements, and encouraged to grow.