The Senior SIEM Engineer works in Optiv Security’s 24x7x365 Security Operations Center as a member of the Managed Security Services (MSS) team. The employee will be responsible for creation of procedures, implementation of processes and development of SIEM Engineers for managing and maintaining security systems for client environments. Experience and knowledge of SIEM and other Security Technologies is essential. The candidate will work closely with Management, Principal Engineers, Senior Engineers, Solution Architects, Threat Analysts and other internal teams and clients to complete high profile, critical services to existing Managed Security Service clients. Serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking through resolution.

How you’ll make an impact

• Provide support for IBM QRadar /Securonix/ Microsoft Sentinel Platforms.

• Act as a point of escalation for other Engineers (Associate SIEM Engineer & SIEM Engineer) and provide guidance and mentoring.

• Assist with client transition and onboarding serve as primary point of contact for Managed Security Service clients.

• This will require documentation of Account Governance processes and responsibility for report generation and notification to senior leadership about potential client Service Level Agreement (SLA) issues.

• Explain and demonstrate how to use SIEM, QRadar, Sentinel and Securonix, products to both technical and relatively non-technical personnel.

• Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies.

• Implement, configure and maintain SIEM software and appliance-based products in large enterprise and Government environments.

• Develop, deploy and tune SIEM content such as correlation rules, dashboards, reports and models.

• Provide escalation support to Tier 1 and 2 for Authorized Support Customers, following processes and interacting appropriately with both customers and partners when required.

What we’re looking for

• 4+ years professional experience managing and maintaining SIEM systems.

• 1-2 years professional experience working with networks and network architecture.

• 1+ year professional experience writing SIEM content specifically for QRadar / Microsoft Sentinel or Securonix

• Ability to deal confidently with complex technical problems.

• Expert-level knowledge of QRadar / Securonix/ Microsoft Sentinel and associated products.

• Well-versed in building correlation rules using security logs to detect malicious activity with high fidelity.

• In-depth knowledge of security logging for Linux, Windows, major EDRs, Firewalls, & Active Directory.

• Experience with installing and configuring (settings) QRadar /Securonix/ Microsoft Sentinel

• The ability to aggregate and analyze logs from various deployed security devices.

• Experience with creating custom: content, dashboards, reports, and alerts.

• Shift flexibility, including the ability to provide on call support (24/7) when needed.

Preferred Qualifications

• Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e., Jira, Confluence, ServiceNow etc.).

• General security knowledge (GIAC, CISSP, CCSE, CISA, HBSS, NSA, CEH, Cisco Security, Security +, or other security certifications).

• Knowledge of Linux and Windows Operating Systems.

• An understanding of a wide array of server grade applications such as: DBMS, Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, and others.

• Experience with various SIEM security products such as: Microsoft Sentinel, Exabeam, Splunk, LogRhythm, Securonix, Elastic, QRadar, SumoLogic, and infrastructure components such as proxies, firewalls, IDS/IPS, DLP etc.

• Familiarity with DevOps

• Prior consulting experience

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (http://www.optiv.com/company/about-us#dei-group) .

• Work/life balance

• Professional training resources

• Creative problem-solving and the ability to tackle unique, complex projects

• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.

• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

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