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Lutheran Immigration and Refugee Service Senior Program Officer, International Programs in Baltimore, Maryland

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Director for International Programs, the Senior Program Officer for International Programs is responsible for the programmatic and operational management of international programs. Provides oversight of site operations and assures that all Global Refuge principles and practices are followed in order to implement high-quality services. Ensures the effectiveness and quality of services through supportive program management, monitoring, data management, trend analysis and evaluation, and training and technical assistance to Global Refuge programs operating outside of the U.S. Responds to changes in needs and trends as well as gaps in services. Monitors programs in real-time to ensure compliance and carry out on-site and virtual training and technical assistance to programs abroad.

Actively liaises between Global Refuge, field staff, and other stakeholders to support and ensure service excellence. Interacts with donors and program funders. Provides case staffing support for challenging cases, especially those involving trafficking concerns, domestic and community violence, law enforcement, or other serious categories. Master's degree in social work or related field along with substantial experience required. S/he closely collaborates with the Director for International Programs to ensure the successful execution of high-quality reintegration and humanitarian services.

This position can be remote with trips to Baltimore as needed.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

  • medical, dental, and vision available on the first day of employment,

  • professional development, tuition reimbursement,

  • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,

  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,

  • company 403(b) contribution of 3%, an additional 7% match which vests immediately,

  • Family Building benefits for reproductive procedures, adoption/foster care assistance, and

  • an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

    At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

    DUTIES

  • Provides programmatic leadership to ensure that activities and programs are consistent with their adherence to Global Refuge's and the department's mission and vision, regulations, and structure.

  • Provides support to the Director in the areas of proposal development, report writing, and contract management.

  • Ensures work plan development, adherence to internal operating policy and procedures, and compliance with financial obligations.

  • Provides support with budget development, management, and adjustment activities.

  • Remains knowledgeable of complex mental health/trauma, medical, safety, and legal issues that impact youth who are referred for services and staff difficult cases as needed.

  • Assists the Director for International Programs by ensuring coordination, collaboration, and information sharing on major developments, activities, and initiatives.

  • Works with program staff to develop standing operating procedures, monitoring and evaluation tools, and data tracking/analysis mechanisms.

  • Seeks out and engages with potential partners and external stakeholders for the purpose of program promotion and sustainability.

  • Assists with the launch of new programs, ensuring quality training and educational resources for staff.

  • Reviews data from international programs for quality and reporting; measures and reviews program output and outcomes.

  • Participates in agency-wide activities and initiatives including all-staff meetings, working groups or task forces, and implementation of strategic initiatives.

  • Other duties as assigned.

    QUALIFICATIONS

  • Graduate degree in Social Work or other Behavioral Science in combination with a minimum of five years of international development experience and knowledge of child welfare systems, principles, practices, and emerging trends.

  • Minimum of 3 years of administrative supervisory experience

  • Bilingual in Spanish and English is required.

  • Experience with responding to funding opportunity announcements and writing grant proposals.

  • Experience engaging with the State Department, USAID, UNHCR, IOM, and other stakeholders within the international sphere.

  • Experience working with diverse client populations, particularly immigrants and refugees.

  • Experience using ETO preferred.

  • Experience in program development, administration, and budget oversight.

  • Strong analytical and problem-solving skills.

  • Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners

    Special Position Requirements:

  • Must be willing and able to clear a criminal background check for the past 7 years.

  • Must be willing and able to request and clear Child Abuse and Neglect background checks in all states lived within the previous 5 years, updated yearly.

  • Must obtain a negative TB Test yearly.

  • Must be willing and able to obtain an FBI fingerprint check every 5 years.

  • Spanish language fluency is required/preferred.

  • Must have a valid driver's license and MVA check free of major infractions for the last 7 years.

    Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

    We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

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