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Beltway Companies Parts Counter Associate in Baltimore, Maryland

COMPANY OVERVIEW:

Beltway Companies is a leading heavy-duty truck dealership dedicated to providing exceptional customer service and high-quality products. We specialize in heavy-duty retail and aftermarket parts. As part of our commitment to excellence, we are seeking a motivated and knowledgeable Parts Counter Person to join our team.

POSITION OVERVIEW:

As a Parts Counter Person at Beltway Companies, you will play a crucial role in assisting our customers with their parts needs. Your primary responsibilities will include:

  • Places daily parts orders, stocks incoming orders, and maintains inventory control.

  • Works collaboratively across departments to manage inventory physically and electronically.

  • Assists in annual parts inventory preparation and execution.

  • Keeps the parts area clean, organized, and uncluttered.

  • Provides support to counter sales reps and covers telephone inquiries as needed.

  • Responds promptly and proactively communicates with customers regarding parts inquiries and delays.

  • Records and identifies needed parts efficiently, determining availability and pricing.

  • Fulfills customer orders by providing parts from stock or sourcing locally, ensuring accurate sales transactions.

  • Monitors order statuses, addresses issues promptly, and notifies customers upon parts arrival.

Requirements

  • Prior experience in transportation, warehouse, parts, or service environments required.

  • Qualifications include technical school degree in automotive or diesel repair, parts counter experience, or vehicle/heavy duty equipment repairs.

  • Experience with various vehicles preferred.

  • Knowledge of wholesale distribution beneficial.

  • High School Diploma or GED required.

  • Basic PC skills and understanding of PC systems necessary.

  • Strong verbal and written communication skills essential.

  • Must be a team player committed to customer satisfaction.

  • Problem-solving skills and basic algebra/geometry familiarity advantageous.

  • Ability to frequently lift up to 50 pounds.

  • High energy level required for constant movement throughout the shift.

Benefits

  • Paid OEM Training

  • Boot Reimbursement

  • 401(k) matching

  • Dental Insurance

  • Health insurance

  • Paid time off

  • Vision insurance

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