Description/Job Summary

Under the general supervision of the Director of Financial Aid or designee, the Federal Work Study Coordinator oversees the Federal Work-study program at the College. This position coordinates with various departments ensuring compliance with federal and institutional regulations and serving as the liaison for federal work-study students/supervisors and financial aid staff. The Coordinator focuses on successfully placing students in both on-campus and off-campus positions, monitoring their eligibility, and managing the administrative functions of the program to ensure efficient operation. This position utilizes technology, focusing on aspects of reporting, internal policies and procedures, and compliance with all regulations. This position assists in the planning, organization and coordination of financial aid functions of the college; assists and advises in the formulation, revision and implementation of office procedures; acts as lead for other personnel assigned to the Financial Aid Office and performs related work as assigned.

Responsibilities/Duties

• Coordinate the overall administration of the Federal Work-Study program, including setting up new positions, tracking available funds, and ensuring compliance with federal, state, and institutional policies

• Work closely with the Financial Aid Office staff to confirm student eligibility for FWS positions and maintain accurate records of student earnings in alignment with their award packages

• Manage the placement of students in both on-campus and off-campus jobs, collaborating with department supervisors and community service partners to identify available positions

• Assist students with job searches, placement interviews, and onboarding processes to ensure a smooth transition into their roles

• Verify FWS student eligibility, ensuring financial aid statuses are up to date before placement

• Serve as the primary point of contact for students, supervisors, and external community service partners regarding FWS program policies, procedures, and job-related concerns

• Schedule meetings between students and off-campus supervisors, ensuring effective communication and reducing the need for student-initiated follow-ups

• Provide orientation and training for both students and supervisors to ensure understanding of FWS policies, timesheet submission, and performance expectations

• Monitor and evaluate student performance in their positions, addressing any concerns with students and supervisors to support successful work experiences

• Collaborate with the Payroll Department and other relevant departments to manage the FWS budget, ensuring accurate tracking of funds, student hours, and program expenditures

• Ensure that all FWS activities compliance with federal regulations and institutional policies, including adhering to the requirements for community service and reading tutor assignment

• Promote professional development by guiding students in developing job-related skills and ensuring a positive work experience

• Other duties as assigned

Required Qualifications

• Bachelor's Degree

• Two years working in a similar, or related position in Higher Education

• Demonstrated understanding of federal campus-based work-study program requirements, including common elements, and funding processes

• Must have strong customer service skills and be able to work effectively in a culturally diverse environment

• Must be highly organized

• Excellent verbal and written communication skills and a demonstrated ability to communicate effectively

• Experience in public speaking and workshop presentations

• Proficiency using standard office software packages (e.g., Microsoft Office Suite) Experience working with Excel spreadsheets and budget reconciliation

• Familiarity working with school-based record/data systems/software (e.g., Banner)

Preferred Qualifications

• Direct experience in Financial Aid or higher education.

• Experience with Banner ERP or similar ERP

• Three or more years of experience working in a Financial Aid Office with direct experience performing verification and awarding student financial aid with specific Title IV programs (i.e., Pell Grants, FWS, or state aid such as MHEC).