Campus Store Assistant Store Manager, FT (Talent)

Date: Sep 7, 2024

Location: Baltimore, MD, US, 21230

Company: Under Armour

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Job Highlights

$21.80 - $30.52 per hour!

Our Assistant Store Manager is a key player on our store leadership team, supporting the Store Manager in achieving operational excellence and profitability. This role serves as a key backup to the Store Manager and supports day-to-day operations while leading and coaching teammates.

We count on our Assistant Store Manager of Talent to:

• Partner with SM on recruiting, interviewing, selecting, onboarding, and retaining a high performing team.

• Manage store census, seasonal hiring needs and anticipate turnover. Proactively network, recruit and interview based on assessments to ensure the Store is fully and appropriately staffed at all times.

• Consistently assess and provide ongoing performance feedback on coaching skills, job expectations, and Core Competencies through real-time coaching, scheduled touch-bases, individual development planning and the performance review process for our Supervisor, Keyholder, Lead Teammates, and teammates,

• Drive teammate engagement by recognizing and rewarding teammates for their outstanding contributions.

• In partnership with leadership peers and SM, participate in the identification of future leaders for the company through effective succession planning conversations; encourage teammates to pursue internal opportunities.

• Hold teammates accountable for complying with Company practices, policies and procedures.

• Collaborate with Supervisor of Experience to build a winning culture and highly engaged athlete shopping experience.

To be considered for this role, you must meet these minimum requirements:

• 2+ years of management experience, preferably in a retail environment

• Knowledge of coaching and development best practices and standards.

• Available to work 40 hours a week, including evenings, weekends, and holidays

• Comfortable and/or willing to learn technology (such as hand-held and mobile devices)

• Strong communication and negotiating skills

• Ability to stand, lift, walk, reach, push, pull, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation

• At least 18 years old

• High school degree or equivalent

You’ll be considered a top candidate if you also have:

• 2+ years previous leadership experience in a retail coaching and development role

Perks & benefits our Full-Time Assistant Store Managers receive:

• Generous employee discount (50% off full-price items and 30% off sale items)

• Medical, dental and vision benefits

• Monthly bonus incentive pay eligibility

• Paid time off and holiday pay benefits

• Work-Life Assistance Program to support health, personal, family or work-related challenges

• Opportunities for professional development and advancement

Purpose of Role

The Assistant Store Manager of Talent supports the Store Manager in creating a winning culture through the selection and development of the team. This role influences the overall success of the store by supporting the Store Manager and leadership team with attracting, selecting, and mentoring top talent. In this role, you will advise and support Experience, Operations and Visual Merchandising in hiring and onboarding of new teammates and leaders. In this role, you must have the ability to listen, connect and lead. In the absence of the Store Manager, Assistant Store Managers assume those core responsibilities. This role will be a key interface of numerous leaders and executives as they visit and shop this high-profile store located inside our brand-new Global Headquarters.

Your Impact

Sales & Omni

• Supports the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store

• Effectively use technology to enhance athlete engagement and drive the achievement KPIs

• Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests

Brand image & Customer Experience

• Act as the leader on duty by modeling customer service standards and selling behaviors

• Maintain brand standards of a neat, clean, and organized sales floor, cash wrap, and fitting room in store

• Communicate clear expectations for achieving brand standards

Retail Operations

• Oversee daily operational procedures

• Partner with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets

• Support/Lead the handling of merchandise through reporting and sales

• Responsible for leading and/or supporting visual directives including mapping and floor sets

• Support/Lead shipment receipt, processing, markdown optimization, and replenishment activities

• Review store audit compliance and shrink results against company loss prevention standards

Leadership & Team Collaboration/Management

• Build and support relationships with teammates, peers, and leadership to lead positive change

• Communicate clear expectations for achieving performance, and behavior standards

• Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions

• Partner with Store Manager on reinforcement of Under Armour Policies and Procedures

Qualifications

• Proven experience in coaching and development, preferably in a retail environment.

• Advanced numeracy, literacy, and advanced communication skills

• Excellent communication and interpersonal skills.

• Ability to work collaboratively with cross-functional teams.

• Strong organizational and time management skills.

• Fluent in local language and basic verbal English skills

• Proficient in use of computers and other technology

• Knowledgeable of employment laws including compliance with federal, state, and local requirements

Requirements

• 2+ years of experience in a sports/apparel & footwear retail environment

• 2+ years of retail supervisory experiences

• High School education or equivalent

• Availability to work a flexible schedule, including holidays, nights, and weekends

Physical Requirements

• Ability to stand, lift, walk, reach, push, pull, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation

• Able to stand and move about for extended periods of time with short breaks to handle products

• Ability to freely access all areas of the store; including the selling floor, stock and register area

• Reasonable accommodations may be made to assist in performing the essential responsibilities

Our Commitment to Diversity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.