Our client, a leading global investment management firm, is seeking an A/V Multimedia Infrastructure Analyst to join their team. As an A/V Multimedia Infrastructure Analyst, you will be part of the Infrastructure Operations team supporting the AV/Multimedia initiatives. The ideal candidate will be accountable for their own work, have effective communication and collaboration abilities, and is able to successfully work independently within guidelines and policies.

Job Title: A/V Multimedia Infrastructure Analyst

Location: Baltimore, MD (Fully Onsite)

Contract: 6-Months (Possibility for Extension)

Pay Range: $34 - $39/hr W2

What's the Job?

• Assist users with their AV needs and ensure AV technology is functioning properly. Including but not limited to setting up calls, making or coordinating repairs of systems, training users on the use of the technology.

• Responsible for service delivery across all technology domains and all consumers, including execution of all backup, recovery, disaster recovery, and related capabilities.

• Take immediate actions to resolve technology service disruptions when they occur.

• Evaluate and act on the production readiness for technology solution implementations and application deployments.

• Mentor junior team members and actively help improve team practices.

• Analyze performance trends and craft action plans to address potential impacts proactively.

• Providing feedback to Design Engineers regarding system performance and possible changes based on observations of space utilization.

What's Needed?

• Typically requires 2+ years of relevant experience.

• High level of proficiency in maintaining good customer relationships.

• Knowledge of Cisco, Poly, and AMX systems is preferred.

• Experience working with video conferencing (VTC), AV control systems, and digital signal processing (DSP) systems is highly desired.

• Strong understanding of collaboration technologies including Zoom, Teams, and Webex.

What's in it for me?

• Opportunity to work in a dynamic and inclusive environment.

• Access to training to support your career growth.

• Engagement in meaningful work that contributes to client success.

• Collaboration with a diverse team of professionals.

• Potential for career development.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.