Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Corporate

Department: Human Resources Emp Records

Location: Penn Medicine Bala Cynwyd- 2 Bala Plaza

Hours: 8hr Days (HYBRID)

JOB SUMMARY

The Employee Records Coordinator assists with the management of employee documents. They are the primary point of contact for employee record related questions and file review. The Employee Records Coordinator will interface with a variety of customers, including but not limited to employees, managers, Human Resources and outside agencies. They are expected to provide accurate information in a timely manner to meet necessary deadlines.

Accountabilities

• Provide customer service to both internal and external customers; responding to all requests in a timely manner while following established procedures

• Prepare, index and validate all worker documents for accurate and efficient entry into our Human Capital (HCM) platform; ensuring the integrity of records by performing quality checks prior to document upload

• Prepare, scan, index and validate all paper files accurately and efficiently for entry into our HCM platform

• Locate and retrieve employee records as requested during health system audits, such as those involving the Joint Commission or the Department of Health

• May assist in directing the destruction of records, per the health system’s record retention guidelines.

• Assist with personnel records change requests, including but not limited to address updates and status changes

• Manage employee deductions thought the Human Capital Management (HCM) platform, such as parking and union dues

• Provide employee information, such as original start date and benefit balances, for transfers between the University or Pennsylvania Health System and the University of Pennsylvania

• Partner with HR Compliance when necessary to ensure proper licensure, certification and clearance documentation

• Manage Public Service Loan Forgiveness form completion, including but not limited to PSLF, PeopleJoy and PHEAA

• Address verification of employment requests when our third party vendor cannot provide an adequate solution

• Provides prompt service and response on records issues, subpoenas and governmental/public welfare inquiries, and unemployment claims

• Review and approve newly requested job descriptions, after entering designated information

• Audits various reports to identify errors and works to correct them in the Human Capital Management (HCM) platform

• Assists the HR Operations team with special projects as needed.

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

• Other duties as assigned to support the unit, department, entity, and health system organization

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)

• And 1+ years Experience in a related area (IS, HR Operations, or Health Care Operations, Records Department). (Required)

• Bachelor of Arts or Science (Preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 239244