The Housing Authority of the City of Austin (HACA) is looking for a motivated candidate to join a team that provides affordable housing and services to families and individuals in need of stable housing. The qualified candidate will coordinate service through the Veterans Affairs Supportive Housing (HUD-VASH) program and other rental assistance programs. HACA has been a leader in affordable housing in the City of Austin for more than 85 years. In partnership with the U.S. Department of Housing and Urban Development, local government entities, and numerous non-profit agencies, HACA provides access to safe, stable housing to over 20,000 individuals.

What you will do in this position:

• Coordinate rental assistance and services for both tenant-based voucher and project-based voucher programs.
• Implement the complete leasing cycle for assigned grants, programs, and projects, from referral and wait list management, to determining eligibility for admission, issuing vouchers and requesting inspections, to lease-up and ongoing eligibility
• Collaborate with Austin VA Outpatient Clinic staff and other homeless service providers to ensure clients successfully submit application materials, provide documents, and remain in compliance with family obligations to remain stably housed
• Complete contract execution with property managers and ensure timely and accurate subsidy payments on the clients behalf in accordance with specific program regulations
• Promptly respond to property manager, partner, or client inquiries via phone or email and provide guidance on program policies and procedures to maintain excellent working relationships
• Conduct annual reexaminations and interim reviews, collect documentation following the verification hierarchy, calculate rent adjustments, and notify residents and property managers of any changes in writing
• Perform timely and accurate data entry and maintain organized client records in the digital file storage system
• Prepare reports required by the assigned grants, track program participation and utilization using databases and spreadsheets
• Attend and participate in case staffing meetings with community partners related to clients experiencing homelessness