Serve as primary administrator for StarRez Housing software. Includes monitoring system operations, developing front end process graphs, managing reports, improving processes, and working with other IT teams to maintain and improve system. Train and assist professional and student staff on use of StarRez. Develop protocols and training materials.Serve as secondary administrator for UHD Point of Sale systems which includes Oracle Hospitality (formerly Micros) Simphony system and CBORD Get. Enter new items, edit items, design touchscreens, enter pricing updates, enter new employees, deactivate employees, configure reports, and all other Point of Sale administration tasks. Meet with Dining Managers regularly to ensure smooth operations of the Point of Sale System.Assist the IT Leadership team with daily server administration tasks. Monitor the specifications and development of hardware and software with a view toward improved system performance. Advise IT Leadership Team concerning the interaction of software and hardware components and assist in the installation and maintenance of software and hardware.Perform installation, configuration, repair, maintenance, and upgrades on Windows hardware, related equipment, and various university applications. Oversee the maintenance of components and guide student technical staff. Provide computer desktop support and services to UHD end-users with a professional demeanor.Participate in UHD Initiatives. Attend regularly scheduled meetings. Perform special projects and tasks. Perform other duties as assigned.Occasional after hours and on call duties.